Head Of IT
Qatar Stars League
Total years of experience :30 years, 9 Months
Setting the goals and strategies for IT services in QSL
Managing the operations of IT services
Exploring new technologies for possible implementations
Maintaining the IT infrastructure to support all QSL functional Areas and operations so that they run smoothly and without interruptions.
Assuring at least 95% of availability including planned maintenance activities to make sure that IT systems are available when requested.
Maintaining issues on the Network, Servers, Applications, and Storage to make sure that they are resolved in short periods.
Maintaining the IT infrastructure in the clubs to support match operations so that IT related match operations run smoothly.
Maintaining security and antivirus updates.
Search for cost reduction initiatives so that the cost of projects and operations of the IT systems are either reduced or transferred to external entities.
Liaise and cooperate with National, Internal, and external security centers for information security improvements to increase the security posture of QSL.
Handling of additional projects including implementing new technologies in QSL. Which entails that additional projects are successful and new technologies are used in QSL.
Maintaining the DR site to increase the high availability and business continuity in case of disaster.
Implementing QSL's Qatar Azure site to comply with the national IT trend and to increase the availability and performance of QSL IT services and maintain these services.
Providing IT data network, hardware, and services for the championship.
Providing telecommunication services to broadcasters, commentators, and AFC delegates.
Responsible for all types of Installation, fixation and overall IT management and provide assistance to the Finance & Administrative Officer.
• IT Manager for UNESCO office in Doha
• Coordinating with Headquarters to enhance the IT services in the office
• Supporting business applications
• Repairing and maintenance of computer network & relevant equipments, PCs, Printers, Email account & services and software/hardware applications.
• Installation maintenance, update and trouble shooting of all computers and IT related application and software.
• Manage and maintain local area network equipment including switches, printers, wireless access points, and other peripheral devices.
• Monitor and maintain Local Area Network connections to ensure security is maintained.
• Ensure operating systems and applications are properly patched and any updates are applied regularly.
• Monitor server usage and performance regularly to ensure a robust and reliable environment.
• Maintain user accounts, shared resources, and permissions for local site.
• Maintain Firewall/VPN devices to ensure network security is maintained.
• Provide technical advice for procuring/installing IT and communication equipment.
• Responsible for the technical updating of the UNESCO Doha Office website.
• On going training of staff in IT software and on UNESCO applications.
• Responsible for sustaining input of data into UNESCO monitoring reports and SAP system.
• Prepare cash payments, cheques & bank transfers; prepare purchase orders and follow up with contractors/suppliers on delivering of goods and services. Seeking quotations and maintaining list of suppliers roster.
Provided consultation in the IT field. My contributions included:
• IT, Finance, and Administrative assistance for UNESCO office in Doha.
• System analysis and application development for car rental companies.
Running the roles of Lead Network Engineer, Computer Network Manager, Unit Supervisor, Senior IT Security Engineer, and IT Project Manager
• Supervising the network unit since 2005
• Overseeing operations unit activities from 2004 until end of 2006
• Outlining the required IT budget mainly in the fields of networks and security
• Interact with vendors' executives and staff, develop strong working relationships, resolve technical and management issues and negotiate contract related issues
• Preparing Request For Proposals (RFP) and Request For Quotations (RFQ) related to networks and security projects and requirements
• Managed a matrix of 22 people, project-teams of 15 employees and outsourced consultants while working with larger multi-departmental teams
• Network and Operations sections staff: selection, screening, interviewing, coaching and mentoring
• Continuous excellent job reviews since employment (ten years in a row)
• Architecture and development of custom identity management system and single sign-on to applications
• Supporting the connectivity with more than 30 entities through WAN connections
• Installed over QR 3.6 million (US $1 million) worth of hardware, including servers, network, and security devices for testing and production environments in a single year
• Performing various troubleshooting tasks using in depth protocol analysis and packet capturing
Conducted evening training courses in the fields of Networking, Operating Systems, and MS Office. Training centres include Al-Atiyah Computer and Technology and Executrain.
•Windows system installation, administration, and support
•Back Office system installation, administration, and support including MS Exchange 5.5, MS Proxy Server 2.0, MS SQL Server 7.0, MS SMS 2.0, DNS, WINS, and IIS servers
•Managed the company’s web based email services
•Designed, implemented, and supported the Internal e-learning site
•Provided technical support for the first Sylvan Prometric testing centre in Qatar
•Supported Technical Section clients
•Implemented and Supported classroom setups including creating and implementing working solutions of Network Operating Systems, mail Servers, System Management Servers, and Database Servers
•Provided technical training as a Microsoft Certified Trainer in the fields of Systems Engineering and Solutions Development
•Created quarterly, half-yearly, and yearly training planes for the newly operated Microsoft Certified Technical Education Centre in Qatar
•Projects coordination
•Member of Novell Directory Services design team and technical implementation team for Novell Netware implementation project in Ministry of Civil Services Affairs and Housing
•Provided consultation and carried out the assessment of training candidates
Designed solutions and systems in the fields of electronics and computing, provided support and consultation in diagnosis and repair of electronics systems in multiple levels, including working on obsolete and outdated systems.
Designed solutions and systems in the fields of electronics and computing, provided support and consultation in diagnosis and repair of electronics systems in multiple levels, including working on obsolete and outdated systems. A gap exist because of moving to London to improve English language skills and pursue postgraduate education
Managed the office computerization procedures and trained selected office staff to handle the computerized jobs, in addition to the duties of System Analyst/ Programmer and in-house IT consultant.
Designed and commissioned telemetry systems and worked in installing and programming Programmable Logic Control (PLC) systems. Handled sales promotions, cost estimations, and tenders proposals and pricing for projects and quotation requests.
Founder/Co-owner provided solutions to customers. Our services included graphic design, custom scripts, tailored databases, and analysis applications. In addition to the roles of: Technical Manager, System Analyst and Programmer, Technical Support, Technical Instructor, and Technical Writer.
Final equity of the centre was five times the start-up capital.