Inbound sales and customer service agent at citrussTV
citrussTV
Total years of experience :8 years, 3 Months
Answer sales and inbound inquiries in a professional approach.
Maximize the call to order rate.
Use sales skills to maximize revenue.
Provide quality customer service.
I simply earn commission by promoting other people's (or company’s) products through social media platforms. (Affiliate marketing)
Selling products using solid arguments to prospective customers. Performing cost-benefit analyses of existing and potential customers. Maintaining positive business relationships to ensure future sales.
Assess the needs of individual stores and how they might differ based on factors such as store size and their target demographics. Meeting with suppliers (Unilever), distributors and analysts. Planning displays and keeping stock replenished as customers make purchases. Sending products update and expiry tracking sheets to the supervisor.
Organizing and working with customers to find what they want, create solutions and ensure a smooth sales process. (Part-time)
Implementing numerical data.
My role requires to observe HR procedures and learn from the seniors and coworkers while providing all kinds of supports to the department staff.
