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Sami Hannoun, Director of Human Resources

Sami Hannoun

Director of Human Resources·McDonald's Jordan

Jordan

Diploma, Professional Trainer in management

Work experience

Total years of experience: 29 years, 0 months

Director of Human Resources

January 2015 - Present

McDonald's Jordan

Amman, Jordan

January 2015 - Present

Company industry:
Catering, Food Service, & Restaurant
Job role:
Human Resources and Recruitment

Consultant Manager

April 2013 - January 2015

CSC

Beirut, Lebanon

April 2013 - January 2015

Company industry:
General Engineering Consultancy
Job role:
Consulting

Human Resources and Administration Director

January 2011 - March 2013

Comprehensive Multiple Transportation CMTC Public Shareholding Company

Amman, Jordan

January 2011 - March 2013

Managing all related HR and Admin reporting to the company GM

Company industry:
Motor Vehicle Passenger Transport
Job role:
Management

Senior Manager

May 2010 - December 2010

PKF ProGroup Accountants & Business Advisers

Amman, Jordan

May 2010 - December 2010

Consultants team leading and management consultancy servicing

Company industry:
Business Consultancy Services
Job role:
Management

HR & Admin Consultant Acting as Consultancy & Training Manager

December 2005 - July 2009

MTC Training & Consultancy Institute

Saudi Arabia

December 2005 - July 2009

From December 2005 to December 2008 “Freelancer Consultant” Temporary Acting as Consultancy and Training Service Manager for MTC Training and Management consultancy Institute-Riyadh, Khobar and Jeddah Saudi Arabia.
My internal duties are providing training and development services, training assessment, training material developing and instructing training courses.
My external duties are providing the following consultancy services for our clients/Business Partners:
• Writing a customized HR and Admin Policies and Handbooks.
• Conducting Training Need Assessment.
• Advice and train in Labor Law, Employment Regulations, Income Tax, Medical and Social Insurance.
• Developing a customized compensation and benefits systems “Salary Scale” as well conducting training for implementation.
• Payroll Process Planning, payroll auditing, and process developing.
• Setting HR and Admin software/ ERP requirements and configuring.
• Manpower budgeting, recruitment planning and head hunting.
• Design and develop Work Processes, ‘Work Flow Diagrams’, and related forms.
• Organization development, expanding, downsizing, relocation and Organization Re/Structuring.

From Feb to November 2008 Under MTC service contract as Executive Consultant to Hoshan Group’s CEO and Technical Director for more than 6 Human Resources and Administration Departments in different lines of business all under Hoshan Group Limited KSA and UAE commercially known as Hoshan Office Automation www.hoshangroup.com.

From December 2005 to June 2007 Under MTC service contract as HR and Administration Consultant Acting as HR and Admin Chief Officer Reporting to CEO Alpha Telecom -Callem- Al Rajhi Group Saudi Arabia Riyadh, a leading telecommunication agent retail and wholesale mobile handset. It includes brands such as Nokia, Motorola, I-mate and etc. It is also a main agent for mobily, the second GSM provider in KSA.

Company industry:
Business Consultancy Services
Job role:
Consulting

Group Human Resources and Administration Consultant ' Group HR `'

February 2008 - November 2008

Hoshan Group

Riyadh, Saudi Arabia

February 2008 - November 2008

From Feb to November 2008 Executive Consultant to the group’s CEO and Technical Director more than 6 Human Resources and Administration Departments in different lines of business all under Hoshan Group Limited KSA and UAE commercially known as Hoshan Office Automation www.hoshangroup.com.
• Strategic human resources and administration planning.
• Rules, Policies, Announcements, Manuals and Procedure Publishing.
• Auditing all HR and Administration practices.
• Developing a compensation and benefits system and implementing the developed system.
• Configuring ERP software that serves human resources and administration management.
• Recruit and train all needed Human Resources and Administration members in 9 different companies.
• Technical managing and directing 10 human resources and administration managers and supervisors.
• Recruit high calibers to fill the top level vacancies for the group.
• Investigate and report all critical administration and labor related events.
• Benchmark and research market related issues.
• Assisting in evaluating general managers and department’s heads.

Company industry:
Sales Outsourcing
Job role:
Human Resources and Recruitment

HR & Administration Consultant Reporting to CEO

December 2005 - June 2007

Alpha Telecom -Callem- Al Rajhi Group

Riyadh, Saudi Arabia

December 2005 - June 2007

December 2005 to June 2007 HR and Administration Consultant Acting as HR and Admin Chief Officer Reporting to CEO Alpha Telecom -Callem- Al Rajhi Group Saudi Arabia Riyadh, a leading telecommunication agent retail and wholesale mobile handset. It includes brands such as Nokia, Motorola, I-mate and etc. It is also a main agent for mobily, the second GSM provider in KSA.
I was responsible for strategic establishment planning, implementing and maintaining all HR and Administration activities for establishing and operating the companies covering Saudi Arabia and Middle East region.
My main achievements:
• I have developed a two years successful plan (establishing and operating an international newly designed brand (Callem) in reselling Mobile Handsets GSM service).
• I have accomplished all Gov Registration needed for main activity, as well as 75 locations of outlets, offices, wheelhouses and maintenance centers up to date. Our target is 300 locations in the Gulf and Middle East region.
• I am in full compliance with the local rules and regulations.
• Funded back 35% from payroll by the Saudi HRDF.
• I have developed all the contracts needed for both HR and Admin Issues.
• I have contracted, negotiated and investigated many matters with both sectors related to all company activities starting from insuring, to registration and ending with respecting our contracts commitment.
• I have developed the company policies respecting all the aspects and best practices, as well as the internal regulation lest, the HR and Work Flow (Process) and all the forms and charts related.
• I have applied a Cut-Cost in resources during the establishment phases in all possible activities.
• I have built a smoothly running HR and Admin Department head, of all the competitors relying on comparing, weighting and many benchmarks for the salaries, the service and other activities.

Company industry:
Telecommunications
Job role:
Human Resources and Recruitment

Freelancer HR & Admin Consultant

May 2005 - July 2005

Bait Al Zain &Moda Al Bitar

Bahrain

May 2005 - July 2005

From April 2005 to July 2005 Freelancer HR and Administration Consultant Moda Bitar Foundation Bahrain Manama
My main responsibilities:
• HR Budgeting
• Reengineering the Work Flow, Work Processes, Org Charts and related Forms.
• Creating standards and implementing branding techniques.
Freelancer HR and Administration Consultant Bait Al-Zain Foundation Bahrain Al refaa’
My main responsibilities
• HR Budgeting
• Directing Fashion Shows
• Creating standards and implementing branding techniques
• Generate Reports on, HR Competencies and employees performance.

Company industry:
Fashion Design
Job role:
Human Resources and Recruitment

HR& Admin Manager

December 2003 - April 2005

& Al Jedaie Fabric- AL Jedaie Group.

Saudi Arabia

December 2003 - April 2005

NESK & Al Jedaie Fabric- AL Jedaie Group. Multinational/Multicultural group of Whole/Retail Sales, Brand Names holder, Clothes Manufacturing and real-estate companies that owns over 300 showrooms located in Saudi Arabia, Jordan, and Morocco I’ve started as a HR Manager for NESK foundation “one of AL Jedaie Group Fashion Brands Holder” and afterward In March 2004 Al Jedaie Foundation has been added to my responsibilities to run a Central HR& Administration Department.
My main responsibilities:
Responsible for ensuring all Labor-Office requirements are met.
Oversee and manage all aspects of the day-to-day operations of HR&Administration functions.
Responsible for the development and implementation of the Human Resources &Administration strategies, systems, policies, and procedures for employees' compensation and benefits, performance management, recruitment, hiring, grading, employee retention, succession planning, training and career development.
Responsible for Reporting on all Human Resources Breakthroughs to the group chairman and related managers.
Responsible for the corporate culture and internal communications.
Responsible for managing Accommodation buildings, shops locations, transportation cars etc.
Accountable for compliance with Saudiasation agenda - ensuring equality of contracting
Builds and maintains the performance management process for the business - ensuring all employees receive performance appraisal opportunity.
My main accomplishments:
1- I’ve interviewed more than 1000 applicant and recruited more than 400 employees, I’ve directed and trained 23 member of the HR& Administration department we all together served 1800 employees distributed all over KSA, Jordan, Morocco.

Company industry:
Retail & Wholesale
Job role:
Human Resources and Recruitment

HR Manager

January 2002 - July 2002

Mid Contracting Company

Lebanon

January 2002 - July 2002

From January2002 to May 2002 Branch HR Manager Head Office HR Officer, Mid Contracting Company Beirut Lebanon Ltd. A newly established branch for an International large contracting company that has been assigned as a main contractor to accomplish the construction of the largest Hotel in Lebanon (Le Royal) http://www.mid-contracting.com.
My main Responsibilities:
• Establishing HR and Administration Department
• Recruit the needed recourses relying on manpower budget plan.
• Representing the company in all Labor and Administration issues, registration with the Lebanese authorities, Unions, Social Funds and Tax Department.
• Cover all human injuries and medical insurance for all employees, starting from day one.
• Provide a daily/weekly/monthly attendance report for 2000-3000 project visitors and labor staff attendance that specifies each working hour cost Center.
• Prepare the Monthly payroll
• Manage the employee’s accommodation, transportation, phone calls, internet, stationary, offices, travel visa and advanced payment.
• Organize meetings for all departments.
My main accomplishments:
• I have worked under pressure for five months 12 hours a day, 7days a week to accomplish a time concerned mission.
• I have engineered speed flow administration channels that report on attendance, safety, visitors, subcontractor’s labor, transportation etc..
• I have managed three different kinds of employment(Regular, Labor, Freelancer) starting from contracting specifications going throw the payroll constrains including, Social Security Contributions, income tax deduction, medical insurance, benefits and salary scales.

Company industry:
Construction & Building
Job role:
Human Resources and Recruitment

HR Officer

July 1999 - January 2002

Mid Contracting Company

Jordan

July 1999 - January 2002

From July1999 to January 2002 HR Officer Mid-Contracting Company / a leading construction in Jordan and Middle East. http://www.mid-contracting.com.
My main responsibilities:
• Responsible for all human resource activities to include employment, compensation, labor relations, benefits, training and development. Interview job applicants, review application/resume, evaluate applicant skills and make recommendations regarding applicant’s qualifications.
• Developing and maintaining relationships with employment agencies, universities and other recruitment sources.
• Maintain company salary structure, job documentation, and job evaluation systems.
• Setup and prepare monthly payroll and wage calculations.
• Time keeping.
• Offices and buildings administration management.
• Design and conduct new employee orientations.
• Represent the company in all Labor and Administration issues (Social Security Funds, Tax Department, Insurance Companies, Unions .etc).
• Recommending, developing and schedule training and development courses.
My main accomplishments:
• I have formulated the Employee Hand Book and an Administration Hand Book.
• I have re-formulated the company policy regarding Labor Law modification.
• Re-organized the company structure and the company forms to gain the ISO certification.

Company industry:
Construction & Building
Job role:
Human Resources and Recruitment

Personnel &Admin Manger

August 1994 - January 1999

Hannoun Bros. International Transportation Company

Jordan

August 1994 - January 1999

From Aug 1994 to January 1999 Personnel and Admin Manger Hannoun Bros. International Transportation Company / Amman Jordan a family business in the field of car sales, rentals, transportation, taxi services and transporting goods between Jordan, Kuwait, Lebanon and Syria.
My main responsibilities:
• Payroll activities for over 150 employees.
• All Government Relations related to employment, taxes, social security, labor office and vehicle registration dept.
• Maintaining personal and administration files.
• Buildings, offices, and admin expenses management.
• Employee time keeping.
• Managing social events.
• Vehicle and health insurance management.
• Managing disciplinary actions for employees.

Company industry:
Motor Vehicle Passenger Transport
Job role:
Human Resources and Recruitment

Education

ilm ‘Institute of Leadership & Management’ UK

March 2013

March 2013

Diploma, Professional Trainer in management

Jordan

SOPI

July 2010

July 2010

Diploma, Principles and Application of Balanced Scorecards

Jordan

PHILADELPHIA UNIVERSITY

June 2003

June 2003

Bachelor's degree, Computer Science & Computer Information System

Jordan

V.Good Grade

JORDAN UNIVERSITY

May 1994

May 1994

Bachelor's degree, physical Education

Jordan

Skills

Insurance
Expert
Insurance
Expert
Administration
Expert
Administration
Expert
Physical
Expert
Physical
Expert
Science
Expert
Science
Expert
Transportation
Expert
Transportation
Expert
Communication, & computer soft / hardware..
Expert
Communication, & computer soft / hardware..
Expert
Leading, Motivating, Coaching, Negotiating, Contracting, Consulting, and Influencing.
Expert
Leading, Motivating, Coaching, Negotiating, Contracting, Consulting, and Influencing.
Expert
All HR and Administration functions, analyzing, planning, engineering, implementing, maintaining,
Expert
All HR and Administration functions, analyzing, planning, engineering, implementing, maintaining,
Expert
Insurance
Expert
Insurance
Expert
Administration
Expert
Administration
Expert
Physical
Expert
Physical
Expert
Science
Expert
Science
Expert
Transportation
Expert
Transportation
Expert

Languages

Arabic
Expert
English
Expert

Training and Certifications

Certifications
Professional Trainer
Kafaa under ILM ‘Institute of Leadership & Management’ registration.
Mar 2013 - Mar 2013
Principles and applications of Balanced Scorecards
SCOPI
Jul 2010 - Jul 2010