Bayt.com
sami tayash, Technical Support Specialist

sami tayash

Technical Support Specialist

Modern Saudi Jordanian Company for Telecom Solutions

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, Information Technology
Experience
2 years, 6 Months

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Work Experience

Total years of experience :2 years, 6 Months

Technical Support Specialist at Modern Saudi Jordanian Company for Telecom Solutions
  • Saudi Arabia - Riyadh
  • My current job since November 2021

1- To provide remote technical support for field technicians in implementing vendor specific hardware.

2- To provide client side support for troubleshooting vendor specific hardware and software

3- To analyze customer remedy tickets and resolve them in a timely manner.

Education

Bachelor's degree, Information Technology
  • at Prince Mohammad Bin Fahd University
  • August 2021

Joined CCC (computing Collaro Club) Joined Techno Hub (Computer Club) Earned 2nd Place in debate competition Attended Jubail Robotics Expo 2019 Attended AWS Conference 2019

Specialties & Skills

Troubleshooting
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Network Troubleshooting
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Troubleshooting Hardware
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FTP
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Computer Hardware Troubleshooting
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Microsoft SQL
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Teamwork
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Troubleshooting
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Microsoft Office
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Windows Server Management
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Communication
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Languages

English
Native Speaker
Arabic
Expert

Training and Certifications

IELTS Exam (Academic) (Certificate)
Date Attended:
July 2017
Valid Until:
July 2019

Hobbies

  • Video Gaming
    Won second place at Prince Muhammad Bin Fahd debate club.