Samia Jamal

• Planning and execution of international recruitment campaigns in more than 2 countries.
• Management of 10 simultaneous projects with defined deadlines.
• Monitoring of KPIs (leads, conversions, enrollments) for strategic decisions for marketing, promotions, etc.
• CRM tools usage and recruitment funnel tracking for control and organization.
• Coordination of multicultural teams in recruitment activities for different cultures and countries.
• Stakeholder communication (universities, agents, partners, students, deans, etc.)
• Collaboration with marketing, admissions, and external partner teams for a seamless process and journey for the students.
• Knowledge sharing and best practices dissemination within teams.
• Institutional and academic program presentations for parents, students, universities, etc.
• Negotiation with educational agents and partners for promotions and backing in showing the program to more
students.
• International student guidance and support for all the students who are doing this for the first time.
• Leadership in student engagement events and initiatives to attract more students and increase the Colleges brand
recognition.

- Noon is a leading Middle Eastern e-commerce platform
• Prospected, pitched, and onboarded new partner restaurants/sellers to expand Noon Foods merchant base and
category offering.
• Conduct thorough market research to identify new business opportunities and market trends.
• Develop and maintain relationships with potential clients to expand the customer base.
• Analyze sales data and KPIs to assess the effectiveness of business strategies.
• Managed a pipeline of leads, followed up systematically, and maintained strong conversion rates against monthly
acquisition targets.
• Acted as a professional representative of Noon in the market, building relationships and communicating Noon
Foods value proposition to F&B partners.
• Conducted outbound calls and in-person visits to prospect, pitch, and acquire new restaurants for Noon Food
across assigned territories.
• Managed a portfolio of potential and newly signed partners, ensuring smooth onboarding, activation, and first
order readiness.
• Collaborated with the sales and operations teams to resolve partner issues quickly and provide support for on
ground training when needed.

• Optimized supply chain and logistics operations: checking payments and carrier data, certifying seamless
processes.
• Conducted thorough verification of receipts and documents prior to payment order approvals, keeping accuracy
in financial operations and diminishing errors by 30%.
• Used the ERP Systems: SAP ERP on Cargill.
• Reduced late payments by 70%: Backlog was worked on daily until the only ones that were delayed were those with
legal issues or lack of paperwork because of the carrier side, even after communication was made
• Increased on-time payments by 53%: On-time payments were those with more than 10 days until they were
delayed, and they increased significantly during our work, because of the teamwork and the attention we paid to the
dates.
• Project coordination for logistics routes, coordination, and cost control.
• Increased Customer satisfaction by 48%: All the carriers reported better odds at working with the company again,
and better satisfaction with our company, which is good for renegotiating contracts or terms.
• Documentation management while simultaneously creating process improvement and standardizing receivables.

• Streamlined supply chain processes: strategically purchasing products for bids, coordinating with organizational
goals, and following company procedures.
• Facilitated proactive online communication with suppliers to clarify inquiries.
• Utilized negotiation expertise to get favorable prices and payment terms, resulting in a 15% reduction in costs.
• Negotiated prices with suppliers: winning the bids and making the company more prominent in the market.
• Used negotiation techniques to secure the best terms for the company: making sure there were a lot of
favourable terms for the company
• Collaborated with cross-functional teams in logistics, procurement, and finance to streamline operations and
deliverables.
• Managed Suppliers and deliveries for the products in different cities and routes.
• Procured and sourced different products for the bids.
• Reduced delivery time by 28%: by improving routes and distributors, making our delivery faster, we could outbid the
other companies at the bids.

Delivered good customer service across in-person, phone, and online channels, efficiently processing orders for
shipment.
 Oversaw inventory control by identifying low-stock items for replenishment, ensuring alignment with advertised offers.
 Managed social media posts to increase the stores reach, effectively integrating marketing with supply chain planning.
 Communication with clients and suppliers
 Delivered customer-focused service, to understand their needs, and then recommend products, increasing sales by 15%
 Increased social media reach and engagement by 18%: Instagram, Facebook, TikTok, and WhatsApp channels
 Identified market trends for social media and customer services to apply them in the store experience
 Inventory and order control for the factory: forecasting orders and requesting products on time, preventing delays
in the products and consumer needs, supporting purchasing control and logistics efficiency.
 Operational excellence in retail environments.
 Developed Excel-based dashboards for cost monitoring and variance analysis for products and suppliers.
 Financial control of cash flow: investments in marketing led to a 15% increase in sales and improved product quality.
 Controlled and verified Purchase Orders (PO) & payment management

• Delivered good customer service across in-person, phone, and online channels, efficiently processing orders for shipment.
• Oversaw inventory control by identifying low-stock items for replenishment, ensuring alignment with advertised offers.
• Managed social media posts to increase the store's reach, effectively integrating marketing with supply chain planning.
• Communication with clients and suppliers
• Delivered customer-focused service, to understand their needs, and then recommend products, increasing sales by 15%
• Increased social media reach and engagement by 18%: Instagram, Facebook, TikTok, and WhatsApp channels
• Identified market trends for social media and customer services to apply them in the store experience
• Inventory and order control for the factory: forecasting orders and requesting products on time, preventing delays in the products and consumer needs, supporting purchasing control and logistics efficiency.
• Operation excellence in retail environments.
• Developed Excel-based dashboards for cost monitoring and variance analysis for products and suppliers.
• Financial control of cash flow: investments in marketing resulted in a 15% increase in sales and product quality improvement.
• Controlled and verified Purchase Orders (PO) & payment management