sami kassem, Regional Sales Manager - Team Leader

sami kassem

Regional Sales Manager - Team Leader

Global Knowledge

Location
United Arab Emirates - Dubai
Education
Master's degree, Global MBA
Experience
7 years, 9 Months

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Work Experience

Total years of experience :7 years, 9 Months

Regional Sales Manager - Team Leader at Global Knowledge
  • United Arab Emirates
  • November 2010 to January 2013

• Managed target and KPIs for a team of (3 Sales Managers, 2 Telesales and 1 Sales Admin)
• Managed P&L for new branch in Abu Dhabi
• Developed strategic relationship in UAE with end-users, channel and vendors
• Managed, developed and recruited new channel partners in Turkey, Levant & India
• Positioned GK as business partner with Key Accounts and signed partnership agreement.
Achievements:
• 20%, 25% and 35% revenue growth in 2011, 2012, 2013 respectively
• Revenue growth improved market share in UAE from 18% 2011 to 42% 2013
• Launched new branch in Abu Dhabi in 2014
• Closed Big deal with Etisalat to train 800 staff for 2012-2013 on Cisco and Avaya
• Signed a professional service agreement with GHQ through C4 to implement call center
• Awarded 1 year consultancy agreement with AD-police to design IP telephony project

Senior Sales Account Manager at Emirates Computers
  • United Arab Emirates
  • March 2007 to October 2010

• Managed and developed relationship with Government and Real Estate sectors
• Positioned turnkey IT solutions (infrastructure, hardware, application and services)
• Managed relationships with vendors (shared business plans, pipelines, presentations to customers, POC and events)
• Proactively engaged with key customers empowered me to lock deals with stakeholders (helped customers to set the specification of the tender)
• Presented IT solutions by stressing on ROI and TCO to influence key accounts IT budget and hence their IT spent
• Negotiated contracts for mega projects with several parties having different objectives (client representative, contractor, consultant, operator, vendors)

Business Development Manager at Netpro IT solutions
  • United Arab Emirates
  • May 2005 to March 2007

From May 2005: March 2007
Working as Business Development Manager at: Netpro IT solutions, United Arab Emirates, Abu Dhabi
Job Description: (System Integrator for SMB)
• Sales and marketing for IT solution ( Account Management)
• Selling applications: websites, portals, CRM
• Projects management
• Implementation for Aruba wireless system.
• Servers installation and configuration
• Implementation for IP Cameras and access door (security systems)
• IP and digital Telephone system implementation ( PABX)
• Long range wireless bridging
• Wireless telecommunication solutions
• Application based on wireless Technology ( e.g. RFID, wireless ordering, warehouse management system, voice over IP, IP cameras ..)
• Wireless network security and Data encryption solution
• Design, install, Maintenance and site survey for wireless networks
( indoor / outdoor)

Education

Master's degree, Global MBA
  • at University of Manchester
  • December 2014

* University: University of Manchester * Major: Global MBA

Specialties & Skills

ACCOUNT MANAGER
AUDIO VISUAL
BUSINESS DEVELOPMENT
INCREASE
KEY ACCOUNTS
SECURITY
SOLUTIONS
negotiation
leadership

Languages

Arabic
Beginner
English
Beginner

Training and Certifications

CCNA (Certificate)
Date Attended:
January 2011
Valid Until:
January 2011