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Sami Mousa, Customer Service Executive

Sami Mousa

Customer Service Executive·Aramex

Jordan

High school or equivalent, low current systems

Work experience

Total years of experience: 13 years, 11 months

Customer Service Executive

October 2022 - March 2025

Aramex

Amman, Jordan

October 2022 - March 2025

Company industry:
Shipping
Job role:
Customer Service and Call Center

contact center executive

October 2019 - October 2022

Aramex

Amman, Jordan

I found this job using Bayt.com

October 2019 - October 2022

handling customers inquiry, customer operations

Company industry:
Shipping
Job role:
Customer Service and Call Center

senior technencian

May 2017 - October 2019

Ethar systems and solutions

Amman, Jordan

May 2017 - October 2019

Company industry:
IT Services
Job role:
Information Technology

data network cabling technician

October 2016 - May 2017

advanced technologies

Amman, Jordan

October 2016 - May 2017

cabling . testing and terminating data cables
handling fiber optics cabel

Company industry:
IT Services
Job role:
Information Technology

Customer care advisor

March 2015 - May 2016

Jordan mobile telecominication services ( Zain)

Amman, Jordan

March 2015 - May 2016

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Sales and customer service

January 2011 - March 2015

Wadi Al- rimmam hybrid cars maitenence center

Amman, Jordan

January 2011 - March 2015

Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Education

seed hub academy

November 2018

November 2018

High school or equivalent, low current systems

Jordan

GPA (percentage): 100%

GPA (percentage): 100%

introduction to low current systems installation & design .

School

June 2012

June 2012

High school or equivalent, Information technology

Jordan

GPA (percentage): 70%

GPA (percentage): 70%

Jordanian secondry certifecate (tawjihi)

Al - Quds college

December 2010

December 2010

Diploma, Graphic design

Jordan

GPA (percentage): 90%

GPA (percentage): 90%

SAE institute

October 2010

October 2010

Diploma, Multimedia and graphic design

Jordan

GPA (percentage): 90%

GPA (percentage): 90%

Skills

Customer Care
Expert
Customer Care
Expert
Technical Sales
Expert
Technical Sales
Expert
Sales
Expert
Sales
Expert
Marketing
Expert
Marketing
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Microsoft office applications
Expert
Microsoft office applications
Expert
Hardware maintainance
Intermediate
Hardware maintainance
Intermediate
communication skills
Expert
communication skills
Expert
sprinkler platform
Expert
sprinkler platform
Expert
web interface softwares
Expert
web interface softwares
Expert
customer service
Expert
customer service
Expert
projects management
Intermediate
projects management
Intermediate
sales
Expert
sales
Expert
Sales
Expert
Sales
Expert
Marketing
Expert
Marketing
Expert
Graphic Design
Expert
Graphic Design
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Art Direction
Expert
Art Direction
Expert

Languages

Arabic
Expert
English
Intermediate