IS/IT Manager
AstraZeneca
Total years of experience :25 years, 5 Months
•Developed an IT Strategy that meets the needs of the business whilst aligning to and incorporating the Corporation's IT Strategy
•My role is to align technology vision with business strategy by integrating company processes with the appropriate technologies.
•Working constructively with users to ensure local systems comply with company standards and mesh with central requirements.
•Participate as a member of the senior management team in governance processes of the organization’s architecture, telecommunications, networks, programming, media, and desktops.
•Providing leadership, motivation and strategic direction to various multifaceted projects
•Ensuring the smooth progression of all of our projects, maintaining a strong relationship with our customers\stakeholders
•Overall responsible for dealing with all aspects of building, deploying and decommissioning of secure IT infrastructure and break fixing systems for smooth business operations
•Worked closely with IBM, HP, Accenture & Deloitte consultants and liaise AZ global technical teams and various business unit heads to deliver business solutions.
•Successfully implemented standardized technology platforms, MS & SAP ERP, Siebel\Oracle CRM, Cisco VPN, PABX, WAN, VoIP & Video Conferencing and various business solutions including HR and compliance systems.
•Worked as a team member or a team leader in various global cross-functional projects including piloting several projects for MEA region by following project management framework.
■ MS Windows 2000 Advance Server/Active Directory
■ MS Exchange 2000 Implementation Infrastructure Development
■ Novel Netware NDS Migration, Configuration & Troubleshooting
■ LAN/WAN infrastructure Planning, Designing, implementation
■ Installation & Support of Cisco Catalyst LAN Switches / Routers
■ Provide assistance to tech support team with higher level of expertise
■ Third Level Support for LAN/WAN, Email/Exchange 2K & Desktops
■ Configure desktop and laptop systems for senior officials
■ Training of RSADF officers & support technicians for Win2k
■ Win2k Professional & Outlook 2k/XP installation & configuration
■ RSADF Service Desk coordination using CA Unicenter application
■Troubleshooting Servers & Personal Computers
■ Installation of Hardware & Software onto PC’s
■Installation of Network Operating Systems
■ End-User support using PVCS Tracker
■ Overall Responsible For Network/Systems/Telecommunications
■ Network Troubleshooting & Network Management
■ Generating/Maintaining Technical Reports & Records
■ Purchasing Equipment & Liaison with Vendors
GPA 3.52