Project Manager
Leader Investment Group
مجموع سنوات الخبرة :18 years, 7 أشهر
- Responsible for managing a wide range of operations projects.
- Ensure that operations deliverables are completed consistently and on time, and that they meet quality standards and the client's requirements.
- improve business operations and process efficiency
- Ensure that all project activities are in support of overall project goals and objectives.
- Plans, define the deliverables, and make sure that each phase of the project completed within time and budget.
- Develop project management tools and applications and work closely with software developers and other IT specialists to design, test, and implement build-outs to company systems.
- Coordinate project implementation and provide stakeholders and senior management with regular progress reports.
- Support better information flow, data management, and reporting.
-Meetings with customer to demonstrate systems, flowcharts, prototype etc.
-Carry out risk assessment.
-Help finance to arrange invoices and follow collections with logistic.
-Using Task management systems like Team Work and Asana, also using Project management systems like MS project and Scoro.
-Design flow-charts.
-Provide customer with periodically reports.
-Define KPIs and introduce it in BI to Stakeholders (Qlik Sense).
Responsible for customer care
Provide first level support
Ensure all company projects are running in
Optimum condition
Communicate with clients regarding their TTs
Opening, solving, following until TT closed
Making site survey, Installing Antennas and CPE
for new customers, be on call for customer's
complains, and solve existing problems
OMC for Sudani network; monitoring the network, issuing tickets, and reporting service in daily basis.
BSS Engineer for CanarTel project, BSS Alarm (major
And minor) handling and replacement of faulty parts. RF connectors reworking, RF Antenna replacement. Updating and maintaining the labels of indoor/outdoor jumpers. Cabinets, DDF and DC cables, circuit breakers etc.
Project Supervisor Assistant for NEU Project, Issuing DNS, and Delivering Telecom Equipment to sites, supervision of the site installation and commissioning, and handling sites to customer.
Maintaining current clients and attracting new ones, help clients solve any problems that arise afterwards.
Attends the sales presentations to explain the product and answer questions or concerns, introduces the company’s product, and closes the sale, do the after sales follow up.
Maintain contacts with dealers and Customers.
Project Manager for 'Advertising LED Screens'
Installation and execution of the excel switching program
PIN Numbers Generation
Designing the prices table and call charges rates
Monitoring the E1s
PCs Assembly, and Laptops installation, and maintenance
Responsible for customer care
Provide first level support
Ensure all company projects are running in
Optimum condition
Communicate with clients regarding their TTs
Opening, solving, following until TT closed
Prepare a list of prospective customers, and approaching
Them
Post Selling Following Up
Fill out daily format of goods
Defining goods and services to customers
Check the actual inventory
Manage sales agents
Handle Client complaints.
Republic of Northern Cyprus (TRNC), where all subjects were in English.