Secretary
Habras International Limited
Total years of experience :8 years, 2 Months
Attending the enquiries and providing needed service.
Screening of all the incoming calls and diverting the same.
Following up on payment dues.
Handling of all the bank related matters.
Preparation of Quotations, Invoices, Cheques, letters, memos etc.
Maintaining and controlling Company’s documents.
Processing of end-to-end customer requests for telecom provider O2 based out of U.K. Operating customer account for various tasks.
Supervisory role including training to new member.
Responsibility involved in collating the data sent to UK on daily basis.
Responsibility involved in keeping the track of process update when needed.
Key Achievements
Achieved Performance Excellence Certificate in Fidelity National Information Services.
Handling IT related queries of end-users on daily basis.
Replacing faulty hardware & placing orders for new hardware parts for end-users.
Configuration of Lotus Notes Email box.
Resolving Blackberry related issues like activating BB service.
Conducting inductions for new joiners.
Organizing annual party/functions of office.