Technical assistant manager
Sumitomo rubber middle east
Total years of experience :12 years, 7 Months
Search for new clients who might benefit from company products or services as a presales
Supporting sales representatives.
Responsible for applying the after sales services offered by Pirelli to their customers..
Product Development as Assisting in improving present products/services, Developing
new products/services
Responsible for outdoor technical & product training.
Following up new business opportunities and setting up meetings
Develop long-term relationships with clients, through managing and interpreting their requirements.
Examples (Road Master, Belshawy, Exxonmobil, Transglob, Lafarge, MSC, etc…)
Auditing on Pirelli service centers.
Performing market visits and inspections to monitor product and competitors performance
Performing market surveys, identifying market trends, communicating possible market opportunities
and areas of improvement in cooperation with sales team.
Technical supporting for product usage machinery “operation & maintenance”
Providing training for customers on product best practice “selection, operation and maintenance".
Auditing and providing action plans to customers to improve weakness areas.
On job mission following Saudi Arabia region as Technical manager until being based
there, responsible for ( Training- Claims -Market test -product evaluation -technical assistance -sales
support ) ( Postponed) in 2018
Responsible of specifying and monitoring all process parameters in the final product
department.(curing)
* FP scrap, TO, Repair, Buffing & scrap control “Analysis & action plan”
* Collaborate with the R&D in making the production specifications programs for the Machines on the
production lines.
* Shop floor management, short meeting with operators on lines
* Responsible of the products inspection
* Follow up all specific improvement activity or projects implemented
* Reducing waste of the finished product by analysis using different quality tools such FMEA,
Quality Analysis, fishbone, paretto chart, SOP, etc…
* Working with maintenance, production and the outgoing quality staff to establish quality requirements
* Insure that all jobs are done according to SOP to establish quality requirements
* Checking on the machinery Q points
Industry: Pharmaceuticals, . Company Size: More than 1000 employees
Responsible for making sure machinery and equipment runs smoothly. However,
The work will be either preventative or emergency maintenance, responsible of the
Engineering part of R & D work, designing new products and improving existing
Processes
Duties involve:
* Organizing routine preventive maintenance schedules
* Responding immediately to equipment breakdowns
* Fixing faults or arranging for replacements to be installed
* Keeping production managers informed of progress
* Identify technical solutions to a given problem
* Improve production processes
Occupational Safety and Health Administration standards -OSHA- courseISO9001: 2008
‘Quality Management System Alexandria, Egypt. 2012
* Good manufacturing practice (GMP) with grade excellent
* Introduction to 6 sigma (20 hours)
* Full Stack development
Final evaluation excellent
Languages
* Arabic mother tongue
* English excellent
courses: Graduation project Quality Improvement via Reverse engineering