Administrative Officer
Smart Concept Real Estate
Total years of experience :9 years, 5 Months
Strong phone and verbal communication, active listening, outbound & inbound calls
Knowledge of price and values in the current housing market.
Answerable to queries of owner/clients regarding the property.
Understanding customer preferences and providing suitable properties
Coordination with the owner to rent & sell properties
Making of offer letter and contract of the property to rent or sale.
Marketing Research & advertisement of properties on web
Intermediary in negotiations, starting & ending the lease between landlord/tenants & arrange appointments.
Maintain lists of properties, their locations & descriptions
Maintains call center database by entering information
Fulfils request by clarifying and desired information, completing transactions, forwarding requests.
Approve Renewals based on landlord approval, send renewal notification to the tenants.
Human Resources - Support Services Division
Abu Dhabi Council for Economic Development (ADCED)
Job Profile: Document Controller
•Coordinate all activate related to the HR Document Control procedure, including technical documents, records and employee personal information.
•Input Document data into the standard templates ensuring that the information is accurate and up to date.
•Generate the various documents control reports as required
•Ensure that controlled copies of latest approved documents provided to the appropriate staff, subcontractors, third parties and suppliers as applicable.
• Maintain all documents and records in the Documents Control office under safely and securely.
•Create and maintain soft & hard databases and spreadsheet files.
•Oversee the file room
•Scan all the hard documents from different division
Job Profile: Human Resources
•Protects operations by keeping financial information confidential.
•Records employee data, compensation, benefits, tracking vacation, sick, and personal time.
•Initiate contact with possibly qualified candidates for specific job openings and arranges interview appointments between interviewers and applicants.
•Manages enrollment process of employees in health, pension and benefits plans
•Updates employee files as required
•Monitors employee attendance system and prepares reports and feedback as required
•Examines employee files to answer enquires and provide information to authorized person
•Deals and responds to day to day employee enquiries
•Compiles data from personal files and prepares reports
•Deals with enquiries from applicants over the phone when necessary.
•Provides assistant to Senior HR Officer when updating deals
•Handling with Health Insurance - DAMAN - Providing New Cards to the new joiners, cancellation, updating the DAMAN renewal process.
•Handling the Abu Dhabi Pension & Omani Pension in the System as well as Excel Sheet on monthly basis.
•Handling Payroll system.
•Handling Department of Finance System (DOF) - enrolling new employee’s in to the system, bank details, Position, Grades & Personal Information.
•Handling contracts of employment - preparing offer letter, confirmation letter.
•Recruitment - Checking in Job.com for candidate, selecting the candidates according to the vacancies, booking the interview date & time according to the managers & section head availability, preparing the interview assessment form. If the candidate is selected preparing the offer, contracts, conformation letter. If the candidate is rejected or on hold the HR Team send an email to the candidate.
•Responsible for ER - Following up with Visa - Passport process, Handling Telephone enquiries, Preparing New Form.
Job Profile: Reception area
•Answers income telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department
•Takes & deliver messages or transfers calls to voice mall when appropriate personnel are unavailable
•Maintain a welcome environment for all ADCED Visitors.
•Welcome on-site visitors.
•Monitors the Visitors site.
•Provides administration assistance to colleagues when required
•Reserves room for conferences and training
•Files all letters based on a reference system
•Drafts letters, emails and general correspondence are required by HR Unit
Sales Co-odinator
Job Profile:
• Customer service / responding to customer queries /solving customer problems.
• Verification of the applications.
• Processing the documents/obtaining the approvals.
• Preparing monthly client report for higher authority
• Ensuring customer requirements fulfilled at the end of the day
• Providing excellent customer support for high network customers and ensure their needs and requirements are met without fail Company’s established procedures.
• To comply with the policies of the Company by following operations policies and good KYC
Credit Card Acquirer Section/Accounts Dept/Retail Operation Centre
Banking & Finance field