sanaa selma, health care educator

sanaa selma

health care educator

care direct

Location
Kuwait - Al Farawaniyah
Education
Bachelor's degree, English language and literature
Experience
2 years, 2 Months

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Work Experience

Total years of experience :2 years, 2 Months

health care educator at care direct
  • Kuwait - Al Kuwait
  • September 2016 to October 2016

handling health care educational sessions in most of kuwait school

health educator at care direct
  • Kuwait - Al Kuwait
  • August 2016 to September 2016

teach school students how to handle health care

call centre and customer service agent at boutiqaat e-commerce company for beauty product
  • Kuwait - Hawali
  • August 2015 to December 2015

 Receive and answer incoming customer queries
 Confirm customer orders and product placements
 Maintains system for answering customer calls
 Maintains and updates the company website
 Handle KNet payments and receipts
 Handles complaints, troubleshoot problems and provides information
 Enters new customer information and updates current customer information in the system
 Identifies and prioritizes issues and problems
 Routes calls to appropriate resources
 Produce call reports
 Follows up customer calls where necessary

secretary at worked in Al Nagamesh Real state Co.
  • Kuwait - Al Kuwait
  • January 2013 to June 2014

 Preparing independently all office correspondence, reports, inquires, quotation and documentation.
 Organize and coordinate meetings, conferences and travel arrangements
 Handling Minutes of Meetings
 Implement and maintains office system & confidentiality.
 Maintains schedules and calendars
 Arrange and confirm appointments
 Organize internal and external events
 Handle incoming mail and other material
 Set up and maintain filing systems & work procedures
 Maintain company database.
 Liaison with internal and external contacts
 Coordinate the flow of information both internally and externally

Education

Bachelor's degree, English language and literature
  • at Arab open university
  • July 2016

studied British English grammar and literature in four years courses

High school or equivalent, arabic language
  • at Higher Secondary School
  • June 2012

science stream

Specialties & Skills

Call Center
Receptionist
English Literature
MICROSOFT OFFICE
MS OFFICE
ORGANIZATIONAL SKILLS
kuwaiti accent
possess driving licence
communication skills

Languages

Arabic
Expert
English
Expert