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Sanad Abu Zahra, Quality Manager

Sanad Abu Zahra

Quality Manager·FoodHub Company

Kuwait

Bachelor's degree, Animal Production

Work experience

Total years of experience: 15 years, 2 months

Quality Manager

January 2024 - October 2025

FoodHub Company

Al Kuwait, Kuwait

January 2024 - October 2025

• Established a comprehensive quality system across all company outlets.
• Improved food quality standards by implementing new procedures.
• Trained team members on food safety protocols to build internal knowledge.
• Implemented standardized cleaning and sanitation procedures across branches.
• Establishing ISO 22000 for Dip n Dip company.
• Working with outsourced contractors to accomplish tasks ( Drain flushing, duct & hood
clean, pest control and fire fighting system)

Company industry:
Catering, Food Service, & Restaurant

Quality Manager

December 2022 - January 2024

ASEER TIME GROUP

Al Kuwait, Kuwait

December 2022 - January 2024

• Conducted daily site visits and audits using specialized reporting software.
• Managed a team of five QC auditors to maintain safety standards.
• Implemented food safety system in the new chicken preparation commissary.
• Led food safety training sessions across all locations.
• Achieved zero customer complaints regarding food safety.

Company industry:
Catering, Food Service, & Restaurant

Food Safety Manager

December 2020 - January 2022

The Square Company (Franchisee of Papa John’s),

Al Kuwait, Kuwait

December 2020 - January 2022

• Led audits and QSC checks at branches and central kitchen.
• Supervised pest control operations and hygiene compliance.
• Monitored cold storage conditions using digital loggers.
• Implemented GMP and personal hygiene standards company-wide.
• Reviewed and revised all food safety procedures and systems.

Company industry:
Catering, Food Service, & Restaurant

Food safety specialist

January 2017 - January 2020

Dip n Dip restaurants company,

Al Kuwait, Kuwait

January 2017 - January 2020

• Performing checks and audits on both branches and central kitchen to maintain and
implement QSC (quality standard check)
• Team leader of the Pest control team.
• Working adherent with F&B training manager in order to cover food safety section of the
training courses of the company.
• Monitoring food wastage of the company from Quality point of view to reduce losses.
• Controlling storing conditions in warehouse by monitoring all temperature
loggers in warehouses and branches cold rooms.
• Reporting all the above data directly to the general manager for on-site feedback of
branches performance.
• Fully implementation of personal hygiene & GMP.

Company industry:
Catering, Food Service, & Restaurant

Quality Manager

November 2015 - March 2017

The Professionals MFGS. For chocolate & confectionery Co. (PMC)

Amman, Jordan

November 2015 - March 2017

Quality manager at PMC achieving multiple tasks including:

a. Supervising and coordinating personnel tasks needed from the quality department.
b. Improves internal policies and procedures to conduct quality control checks on products as well as production lines to avoid customer complaints and reduce NCR’s.
c. Monitor quality control checks schedules, allocate required resources, and coordinate with the production units to ensure alignment on schedules.
d. Coordinates all necessary communication, instructions and agreements related to the Quality Section and from Management reaches everyone in the shop.
e. Assists and participates in external & internal system audits & follow up corrective actions implemented (Lloyds Register LRQA)
f. Responsible for contacting external governmental parties such as (JSMO, RSS, MOA) for Raw material permissions and analysis of different types of raw materials.
g. QMR (quality management representative for both systems HACCP, ISO).
h. Following up the process of ISO transition from ISO 9001:2008 to ISO 9001:2015.
i. Supervising all laboratory activities and sampling (Raw material, intermediate product, finished product) and managing all needed purchases from different suppliers.
j. Fully implementation of personal hygiene & GMP.
k. Team Leader of the food safety team.

Company industry:
Manufacturing
Job role:
Quality Control

Head of Department

October 2014 - March 2015

METCO

Zarqa, Jordan

October 2014 - March 2015

Quality control Head of section at METCO Achieving multiple tasks including:

a. Supervising and coordinating personnel & tasks needed for the department.
b. Improves internal policies and procedures to conduct quality control checks on products as well as production lines.
c. Monitor quality control checks schedules, allocate required resources, and coordinate with the production units to ensure alignment on schedules.
e. Coordinates all necessary communication, instructions and agreements related to the Quality Section and from Management reaches everyone in the shop.

Company industry:
Tobacco & Smoking Goods
Job role:
Management

Quality control Technician

October 2012 - October 2014

ELSA-SILGAN

Irbid, Jordan

October 2012 - October 2014

Quality control Technician at ELSA-SILGAN Achieving multiple tasks including:

a. Monitoring and complying quality procedures including daily tests, raw material checks etc…
b. Calibrating QC equipment. (Weekly and monthly basis internally and externally) .
c. Internal Auditing for ISO certificate preparations.
e. Supervising printing jobs.
f. Full knowledge in coating tinplates process and lacquers used and tests.
g. Technical Quality reporting including trials testing, daily-monthly reports.

Company industry:
Manufacturing
Job role:
Quality Control

operator

April 2010 - October 2012

JT international

Amman, Jordan

April 2010 - October 2012

Quality control operator in JTI. Achieving various tasks inside and outside QC lab:

a. Monitoring and complying quality procedures to maintain cigarette parameters within control limits.
b. Full knowledge of NCR and MRB’s regarding related raw material and finished goods.
c. Calibrating QC equipments to maintain precision. (Weekly and monthly basis)
d. Dealing with data loggers for humidity and temperature in shop floor.
e. Applying 5S3R in all areas & sanitizing the factory from tobacco beetles as member of “beetle buster team”

Company industry:
FMCG
Job role:
Management

Quality Engineer

February 2008 - November 2009

National Poultry Company

Al Quwayrah, Jordan

February 2008 - November 2009

Quality control engineer in NPC in all quality assurance areas to complete my rotation in all fields:
Slaughter house
a. Packaging area.
b. Cut-ups area.
c. Chilling area.
•Quality control in the meat plant (BRAVO)
a. Preparation room.
b. Restaurants cut-ups room.
c. Filling and packaging room.
•Quality control in the central administration center of the company
a. Quality supervisor at distribution center in charge of 3 major storing rooms.
b. ISO records keeping.
c. Calibration procedures.
d. Internal auditing for the company.

Company industry:
Industrial Production
Job role:
Quality Control

Education

Mu'tah University

January 2008

January 2008

Bachelor's degree, Animal Production

Jordan

Skills

Quality Control
Expert
Quality Control
Expert
Food Safety
Expert
Food Safety
Expert
ISO
Expert
ISO
Expert
Quality Assurance
Expert
Quality Assurance
Expert
Microsoft Office
Expert
Microsoft Office
Expert
C
Expert
C
Expert
QUALITY
Expert
QUALITY
Expert
AUDITING
Expert
AUDITING
Expert
GMP
Expert
GMP
Expert
ISO
Expert
ISO
Expert
LEADERSHIP
Expert
LEADERSHIP
Expert
PERSONNEL
Expert
PERSONNEL
Expert
QUALITY CONTROL
Expert
QUALITY CONTROL
Expert
REPORTS
Expert
REPORTS
Expert
SAFETY
Expert
SAFETY
Expert
DECISION MAKING
Intermediate
DECISION MAKING
Intermediate
FOOD MANUFACTURING
Intermediate
FOOD MANUFACTURING
Intermediate
ANALYTICS
Intermediate
ANALYTICS
Intermediate
FOOD SAFETY AND SANITATION
Intermediate
FOOD SAFETY AND SANITATION
Intermediate
GOOD MANUFACTURING PRACTICES
Intermediate
GOOD MANUFACTURING PRACTICES
Intermediate
HAZARD ANALYSIS AND CRITICAL CONTROL POINTS HACCP
Intermediate
HAZARD ANALYSIS AND CRITICAL CONTROL POINTS HACCP
Intermediate
HOSPITALITY
Intermediate
HOSPITALITY
Intermediate
ISO 9000 SERIES
Intermediate
ISO 9000 SERIES
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
QUALITY CONTROL
Intermediate
QUALITY CONTROL
Intermediate
Quality Control
Expert
Quality Control
Expert
Food Safety
Expert
Food Safety
Expert
Quality Assurance
Expert
Quality Assurance
Expert
Microsoft Office
Expert
Microsoft Office
Expert

Languages

Arabic

Expert

English

Expert