Executive assistant
The carlyle Group
Total years of experience :10 years, 2 Months
• Setup Finance Manager travel arrangements.
• Setup accommodation and entertainment arrangements for company visitors.
• Maintain Finance manager calendar.
• Setup and coordinate meetings and conferences.
• Answer telephones and handle in appropriate manner.
• Meet and greet clients and visitors.
• Organizing the office layout and maintaining supplies of stationery and equipment.
• Maintaining the condition of the office and arranging for necessary repairs.
• Co-ordinate visa requirements and ensure that travel documents are prepared ahead of time.
• Deal and process with expenses.
• Setup President's travel arrangements.
• Setup accommodation and entertainment arrangements for company visitors.
• Maintain President's calendar.
• Setup and coordinate meetings and conferences.
• Create, transcribe, and distribute meeting agendas and minutes.
• Answer telephones and handle in appropriate manner.
• Meet and greet clients and visitors.
• Perform general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing.
• To serve customers showing high standards of customer care at all times providing a helpful and friendly service.
• To be the first point of contact for visitors, staff to the guild and referring people appropriately, giving directions, taking deliveries and answering queries.
• Answering the switchboard, answering queries, taking and passing on messages, making appropriate referrals.
• Word processing minutes, reports, correspondence, committee papers
• Research internet, phone surveys, photocopying
• Supporting other departments e.g. Finance, Marketing with mailings etc.
• Handling all incoming/outgoing calls and guest request
• Handling telephone, radio and video equipment
• Operating the Fax machine
• Answering enquiries from the hotel guests
• Coordinating the guest’s requests for luggage deliveries/collections with concierge
• Organizing messages and faxes for all in-house guests
• Assists hotel guests efficiently, courteously and professionally.
• Take care of all VIP guests and coordinates with all concerned departments to fulfill guest needs.
• Give courtesy calls and complete the call log for performance monitor daily.
• Review and prepares next day arrival reports.
• Handles guest complaints immediately and follows up thoroughly
Academic Scholarship