Unified automation support team lead
Global Technology Services L.L.C
Total years of experience :18 years, 7 Months
UAS TEAM LEAD TECHNICAL LEVEL SUPPORT TL
Global Technology Services L.L.C.
Member of ENOC Group of Companies, Dubai
April 2008 to till date
Oracle Application Technical Developer
Leading Edge Technologies (for GTS, ENOC)
October 2005 - March 2008
Roles and Responsibilities:
• Design and development of robust programs
• Create program specifications and unit test plans.
• Participate in code review, performance optimizations and new technology initiatives.
• Attend support calls from application users (customers) and provide technical support
• During offshore working interact with onsite team on new service requests
• During onsite working, visit customer site and provide technical solutions/support
• Debugging the Application server and able to rectify the installation issues.
• Debugged the forms and reports during migration of 2.5, 6 reports to 10g version.
• Assigning the job to the team and estimating the man days to complete the project.
• Worked as consultant to give proper decision making about the changes in the system.
PROJECTS HANDLED:
Project: Fleet Management System
The Fleet Management system is designed to reduce the cost and the amount of time required to manage fleet expenses. Over 150 fuel stops participate in the Select Card® fleet program providing detailed purchase reporting and purchase control. Select Card® is accepted as payment at nearly all fuel and maintenance merchants in United Arab Emirates.
Project: Centralized Payment System
The Centralized Payment System is designed to manage retails stores available in Over 180 fuel pumps in United Arab Emirates. Their revenue and accounts is maintained in the system. Their pumps are automated and all the fuel sales are automatically accounted in the worksheet system.
Project: Tasjeel Registration System
The Tasjeel Registration System is designed to manage registration of cars and the testing of cars in United Arab Emirates. Their revenue and vehicle details are maintained in the system. They also do special service for Civil Defense and Dubai Municipality and support activities.
Project: Mobile Vehicle Inspection System
The MVIS is designed to test the vehicles in any remote areas and also to the test the vehicle at the customer site. This has all the inspections equipments available at the site and it helps the customer not to come to the site and it is working with 3g connection so the customer gets the benefit of printing the test certificate and issuance of the vehicle registration card in the customer Place itself.
Create program specifications and get it reviewed by the team. Develop programs and do unit testing of the code. Coordinate with offshore Australian VIS team on the integrations with our Tasjeel plus System. Created interface with VIS system to upload and download the Xml file to oracle systems.
Project: Migration of Euro system.
The Euro systems are Vehicle Testing Software used in all vehicle registration centers all over the World. Create program specifications and get it reviewed by the team. Develop programs and do unit testing of the code. Coordinate with offshore Germany Maha team on the integrations with our Tasjeel plus System. The software is migrated to latest version and made necessary changes in the tasjeel system to make complete migration.
Project: Vehicle Safety detection system.
The Project is for the interface of tasjeel and RTA system to find the defective vehicle and get is verified whether the defect reported by RTA is rectified.
Create program specifications and get it reviewed by the team. Develop programs and do unit testing of the code. Coordinate with offshore Germany Maha team on the integrations with our Tasjeel plus System. The software is migrated to latest version and made necessary changes in the tasjeel system to make complete migration.
Programs are designed and developed in Oracle10g Forms/Reports, Xml parsing and PL/SQL, Oracle 11g on Windows platform.
Master of Business Administration (M.B.A) in E - Business, 2008-2010 Annamalai University, Annamalai Nagar, Chidambaram, TamilNadu, India
Bachelor of Engineering (B.E.) in Electrical and Electronics, 2001-2005 Dr.Sivanthi Adithanar College of Engineering, Trichendur, TamilNadu, India