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Sandeep Sharma, Operation Manager

Sandeep Sharma

Operation Manager ·Robotika Trading

United Arab Emirates

Bachelor's degree, Economic

Work experience

Total years of experience: 19 years, 6 months

Operation Manager

October 2017 - Present

Robotika Trading

Dubai, United Arab Emirates

I found this job using Bayt.com

October 2017 - Present

Operation and running Food and Beverages outlet, Toys Stores, Kids Play Area and ECommerce


Directly reporting to the Managing Partners

Providing specific/specialized expertise.

Involved in many projects at the same time for limited, specified period

Facilitates between project team and food-service operations professionals.

Acts as an advocate for food-service operations as well as Toys and play area stores

Opened three new toys outlets in a period of 1 year from scratch

Did the renovation of one of the food and beverage outlet in Dragon Mart

Implemented training programs which resulted in exceptional customer service and that led to the growth in sale

Achieved monthly and quarterly target and even crossed the LYMS after covid-19

Brought all the outlets in profit after Covid -19
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Multi Unit Manager - pre-opening team

November 2015 - September 2017

Chuck E. Cheese

Dubai, United Arab Emirates

I found this job using Bayt.com

November 2015 - September 2017

Involved in all areas of daily operations as needed - assist in hiring and ongoing training of team members monitor purchase journals and ledgers to comply with assigned company budget purchasing, promotional events, and inventory cost control. Maintains positive work environments and vendor relationships Guest relations, community service, in store marketing to increase sales and guest counts.
 Preparing executive presentation for outdoor events.
 Created & Implemented Loss & Prevention polices/ procedures.
 Improved cost of sales by following up on a daily basis and on job coaching.
 Developed cash register lab for staff training prior to placing employees on frontline.
 Designed new scheduling system for staff placement by location.
 Refocused management team mind-set on reducing operating expenses.
Company industry:
Hospitality & Accomodation
Job role:
Management

Restaurant Manager

February 2012 - October 2015

Bin Hendi Enterprises L.L.C - Japengo Café

Dubai, United Arab Emirates

I found this job using Bayt.com

February 2012 - October 2015

Restaurant Manager
Japengo Café’ - Bin Hendi Enterprises ltd.

Led all area of operation including the development of staff, sales & profits for assigned area. Initiated and managed event planning and kitchen operation, menu engineering and updating.
 Managed a team of 40 to 45.
 Developed policies relating to waste control to maintain profitability.
 Developed service standards & training manuals for all food & beverage employees.
 Successfully organized and managed a operation on New year eve in Dubai mall - & increased revenue by 20 to 25% on each year (2012 to 2014)
 Monitored all operation of venue & ensured efficiency.
 Manpower strategic planning for areas to include staffing development & management of all store level personal.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Restaurant Manager - pre-opening team

December 2009 - January 2012

Ramee Group of Hotels & Resorts

Dubai, United Arab Emirates

December 2009 - January 2012

Played a key role in start-up of a new casual dining establishment. Oversaw general maintenance, daily operation & new materiel selection. Conceptualized & created the restaurant menu & recruited a team of FOH & BOH.
Made manuals, created a training plan and implemented it. Managed all FOH & BOH operation & on/off Premise activities.

Catering - In control of all aspects of the catering operation, including stock ordering, menu consultation, food presentation, forward planning, arranging all the needed equipment’s & kitchen cleanliness.
 Directing & managing all staff in FOH & BOH.
 Overseeing a team of 40 employees.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Store Manager - pre-opening team

December 2006 - November 2009

Starbucks Coffee

Dubai, United Arab Emirates

December 2006 - November 2009

Store Manager
Starbucks Coffee - M.H Alshaya llc


Setting goals for the work group, developing organizational capabilities. Developing strategic & operational plans for the work group, managing executions & measuring results. Providing functional expertise & executing functional responsibilities. Using all operational tools to plan for and achieve operational excellence in the store. Generating weekly, monthly & quarterly reports, and managing cash & Inventories.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Education

Delhi University

July 2007

July 2007

Bachelor's degree, Economic

India

GPA (percentage): 65%

GPA (percentage): 65%

Economic
View attachment

Frankfinn Institute

August 2006

August 2006

Higher diploma, Hospitality Management

India

GPA (percentage): 95%

GPA (percentage): 95%

Hospitality Management
View attachment

Skills

Major Events
Expert
Major Events
Expert
Video Games
Expert
Video Games
Expert
Training
Expert
Training
Expert
Personnel Recruiting
Expert
Personnel Recruiting
Expert
Operation Management
Expert
Operation Management
Expert
APPROACH
Expert
APPROACH
Expert
BUDGETING
Expert
BUDGETING
Expert
BUSINESS PLANS
Expert
BUSINESS PLANS
Expert
BUSINESS PROCESS
Expert
BUSINESS PROCESS
Expert
CASH FLOW
Expert
CASH FLOW
Expert
CASH MANAGEMENT
Expert
CASH MANAGEMENT
Expert
COACHING
Expert
COACHING
Expert
MICROSOFT POWERPOINT
Expert
MICROSOFT POWERPOINT
Expert
Operation Management
Expert
Operation Management
Expert
Restaurant Management
Expert
Restaurant Management
Expert
Restaurant Area Management
Expert
Restaurant Area Management
Expert
Multi Unit Management
Expert
Multi Unit Management
Expert
Performance Management
Expert
Performance Management
Expert
Food & Beverage
Expert
Food & Beverage
Expert
Staff recruitment
Expert
Staff recruitment
Expert
LSM management
Expert
LSM management
Expert
In house training management
Expert
In house training management
Expert
Major Events
Expert
Major Events
Expert
Video Games
Expert
Video Games
Expert
Training
Expert
Training
Expert
Personnel Recruiting
Expert
Personnel Recruiting
Expert
Operation Management
Expert
Operation Management
Expert

Languages

English

Expert

Hindi

Expert

Training and Certifications

Training
Managerial Training
M.H. Alshaya
May 2008

Hobbies and interests

Reading