IT & Product Manager , Senior BI & System Analyst, DB Administrator
NA
Total years of experience :18 years, 1 Months
Diligent senior manager with 17+ years’ experience managing IT projects. Organized and efficient with a proven track record managing multiple complex projects simultaneously. Inspiring leader with strong aptitude for nurturing talent and holding team members accountable for punctual tasks delivery.
1. Experience in business analysis as in process and workflow specification and automation, system integration, services and support, writing technical design
2. Above-average analytical, conceptual and troubleshooting abilities
3. Experience in Project Planning / Scheduling and Strategic Planning
4. Experience conducting technology, trends, standards and products research. Having strong background in development of software system applications and databases.
5. Project driven environment with strong planning, organizing and monitoring abilities.
6. Excellent temperament to multi-task & coordinate various activities under high pressure and time constraints
7. Advocate of team work, believe in working closely with colleagues in order to achieve/ exceed client requirements.
8. Proven experience identifying, analyzing and resolving system problems
Key Role: Product & Team Management, System Architecture, System Design & Development, Deployment & Support.
Major Project @ DHS Arabia
• Switch: Company switching solution connects service providers with medical insurance companies/TPAs, addressing the complexities of disparate systems to reduce the friction in transmitting electronic messages between service providers and medical insurance companies/TPAs
Role: System Architecture & Design. Product Development.
• Pre-Authorization System: Pre-Authorization designed with a vision to automate 65-70% preauthorization. The system was enriched to check patient eligibility behind the back and auto fill 60% of preauthorization form.
Role: System Architecture & Design, Senior System Analyst, Product Development
• CCT: Claim Capture Tools was designed to integrate with providers/vendors HIS system and process claims transactions seamlessly with minimum of human intervention. CCT interacting with 1000+ providers/vendors and 7+ insurance companies. Comprehensive rules and validation inbuilt with the CCT which processed millions of claims every month with a minimum of technical or medical rejection. CCT transform claims and supported multiple data formats such as HL7, Json, xml, text, excel and pdf.
Role: Senior System Analyst, Product Development
• RCM: RCM is integrated with CCT to mitigate claim issues in the healthcare practice and identify where revenue leakage is occurring; to improve financial performance. DHS RCM module can be installed or integrated with the current HIS system at the provider.
Role: System Analyst, Project Manager
• PHARMASURANCE: Company partnered with MEDISCORE to explore the ability to electronically adjudicate a medicine provider’s claim in real time against complex financial, clinical, and pharmaceutical utilization rules. The system is integrated with company switch, eligibility, pre authorizations and CCT.
Role: Team Leader
• NPHIES: Company successfully accredited and transmitting NPHIES transactions (Claims, Pre-Authorization, Eligibility, Communications, Payment) from different providers seamlessly.
Role: System Analyst, System Integrator
• MURAMAZ: MURAMAZ was designed to digitalize public healthcare hard coded prescription and transform them electronically and create an EMR. Muramaz was a joint venture between company and WIPRO and successfully digitalized 93% of the manual files. The system was developed using Microsoft technologies in back end of Oracle database.
Role: Team Leader cum Senior Developer, System Analyst, and Integrator.
Safat is a leading IT Business Solutions provider with a 14 years’ successful track record in successfully delivering IT solutions to enterprise clients in the GCC region.
Responsibilities / Roles: Team Leader, Senior Software Developer, DB Administrator and System Analyst
Major Projects:
- NBK Data Switching
- Watheq Insurance (SharePoint Portal)
- FRS (File Repository System) - NBK (National Bank of Kuwait)
- Safat HR and Accounting System
- Integration with Kuwait Stock Exchange (NBK)
- www.automak.com (CMS Portal)
- www.kuwaitairways.com (CMS Portal)
- Integration with FAPCO finance.
CRM for EMAAR and UNICON
Following were the modules developed in CRM
- Opportunity (Lead) Management
- Account Management
- Case (Issue) Management
- Issue escalation and resolution
- E-newsletter and e-mail marketing
- Campaign management
- Loyalty management
MASTER IN COMPUTER APPLICATION
BACHELOR IN SCIENCE