Assistant Manager - Technology Services
GEMS Education
مجموع سنوات الخبرة :20 years, 8 أشهر
Setup, manage and maintenance of on premise, cloud, hybrid IT infrastructure systems that includes servers, network and security appliances, data and voice applications.
Act, function and support as a technical lead for 50+ IT system administrators
Spearhead technology initiatives on IT systems and solution design, automation, administration and resource management
Designed and re-defined GEMS identity automation and access management platform
Designed and implemented GEMS GLOBAL directory, IT enabled self-service systems, DR and disaster management systems
Responsible for managing one of the largest Microsoft’s cloud platform (o365) in the MENA region
Assist on defining and executing ICT strategy - understanding challenging business requirements, conducting research on emerging technologies, plot, coordinate and execute innovative and cost effective IT solutions.
Ensuring IT assets are managed responsibly and utilized effectively.
Design, Implementation, Integration and migration of IT systems and network
Administration, management and troubleshooting of datacentre IT infrastructure and applications - Windows AD, Exchange Servers (2000 - 2013), SharePoint Servers, SQL, Storage, Backup & Recovery, Cloud computing & Virtualization, Network & Firewall management
Safeguarding the IT infrastructure by means of proactive monitoring and alert mechanisms, patch management, vulnerability assessment, applications and service hardening.
Ensure the availability of infrastructure, application and services as per pre-defined SLA
Managing of servers and network devices - Windows servers, Firewalls, Routers, Switches and IP telephony systems
Installation, configuration and troubleshooting of servers, network and communication systems
Implementation, Integration, migration and management of IT systems and solutions
Administration, management and troubleshooting of datacentre IT infrastructure and applications
Ensure end-to-end connectivity between business units, application availability, performance fine-tuning, audit and access report generation.
Safeguarding the IT infrastructure by means of proactive monitoring and alert mechanisms, patch management, vulnerability assessment and hardening of applications and services
Ensure the availability of application and services as per pre-agreed SLA principles and standards
Part time course done with Sikkim Manipal University, with the previous job. 2 years duration and cleared all the papers in 2 years
3 years Diploma course completed in Kerala, from Kerala University