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Sander Merdan, Technology Manager

Sander Merdan

Technology Manager·Flywheel Sports Dubai

Philippines

Bachelor's degree, Computer Engineering

Work experience

Total years of experience: 13 years, 4 months

Technology Manager

August 2012 - May 2020

Flywheel Sports Dubai

Dubai, United Arab Emirates

August 2012 - May 2020

Manage Information Technology and Computer Systems.

Manage and monitor all installed systems and infrastructure.

Install, configure, test and maintain operating systems, application software and system management tools.

Setting up hardware and installing and configure software and drivers.

Maintaining and repairing technological equipment (e.g. routers) or peripheral devices Installing well-functioning LAN/WAN and other networks and manage components (servers, IPs etc.)

Inspect the use of technological equipment and software to ensure functionality and efficiency. Installing/maintaining and repairing CCTV’s by troubleshooting, assembling, disassembling, repairing and monitoring alarm system hardware and electronic devices such, video cameras, remote controls, audio surveillance equipment and television monitors.

Maintain and building a telecommunications system from the ground up or working on a preexisting system. Provides responsive system administration for PBX media server and voice messaging systems.

Desktop Helpdesk Support and Operations. IT Project planning and leadership.

System Building and Administration. Ensure security data and backup system. Identify problematic parts and implement strategic solutions in time.

Preserve assets information security and control assets. Managing crisis situations, which may involve complex technical hardware or software problems.

Maintain the system for accurate functionality in every data. Bike mechanical parts maintenance and maintaining correct calibration of the system.

Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes.

Maintain security, backup, and redundancy strategies. Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks.

Participate in the design of information and operational support systems. Provide 2nd and 3rd level support. Liaise with vendors and other IT personnel for problem resolution.

Monitor performance and maintain systems according to requirements. Identify the need for upgrades, configurations or new systems and report to upper management. Build an internal wiki with technical documentation, manuals and IT policies.

Company industry:
Sports & Outdoor Activities
Job role:
Management

I.T Manager

August 2009 - May 2012

Megatech Technology Solutions

Batangas, Philippines

August 2009 - May 2012

Duties and Responsibilities: Setting objectives and strategies for the IT department. Selecting and implementing suitable technology to streamline all internal operations and help optimize their strategic benefits. Designing and customizing technological systems and platforms to improve customer experience. Set up hardware and install and configure software and drivers. Maintain and repair technological equipment (e.g. routers) or peripheral devices. Install well-functioning LAN/WAN and other networks and manage components (servers, IPs etc.). Manage security options and software in computers and networks to maintain privacy and protection from attacks. Perform regular upgrades to ensure systems remain updated. Troubleshoot system failures or bugs and provide solutions to restore functionality. Arrange maintenance sessions to discover and mend inefficiencies. Keep records of repairs and fixes for future reference. Offer timely technical support and teach users how to utilize computers correctly. Recognizing the requirements and scope of the business from the client. Developing a plan of action including time scale and resources required. Understanding the practices and nature of business. Monitor the computer systems and networks in an organization. Liaising with software engineers and IT Supports members. Analyzing potential issues and presenting written or oral solutions. Communicate in writing to understand the work that needs to be done.

Company industry:
IT Services
Job role:
Information Technology

Office Administrator

July 2008 - July 2009

Almanhal Engineering Consultant

Dubai, United Arab Emirates

July 2008 - July 2009

Duties and Responsibilities: Maintaining the good administration of the company. Providing the good level of company projects status. Helping accounts and coordinating projects to clients and contractors. Document controlling, and stands as Personal Assistant of the business director. Fixing all projects public clearances and NOC’s. Organizing an independent possess of good documentation skills and have a flair for detailed work. Data collation, data analysis and data presentation. Create and maintain technical file systems. Maintain computer databases. Prepare project reports. Provide administrative assistance.

Company industry:
Architecture
Job role:
Administration

IT Help Desk Support

May 2007 - May 2008

Emirates Islamic Bank

Dubai, United Arab Emirates

May 2007 - May 2008

Duties and Responsibilities: Scanning of checks, Outward and inward checks clearing operator. Ensure that all the data and information are accurate. Direct reporting to the Director. IT helpdesk support and maintaining the server running smoothly Uploading all the data via ftp command.

Company industry:
Islamic Banking
Job role:
Banking

Onsite Office Admin

November 2006 - May 2007

Gold Line Contracting Co.

Dubai, United Arab Emirates

November 2006 - May 2007

Duties and responsibilities: Update and maintain accounting records, including those which calculate expenditures, receipts, accounts payable and receivable. Post details of transactions, total accounts, and compute interest charges. Responsible for the management of documentation. Provide technical back up data collation, data analysis and data presentation. Create and maintain technical file systems. Maintain computer databases. Prepare project reports.

Company industry:
Construction & Building
Job role:
Administration

Education

Lyceum Of The Philippines University – Lyceum Of The Philippines University - Batangas

April 2005

April 2005

Bachelor's degree, Computer Engineering

Philippines

Skills

Office Administration

Expert

IT Management

Expert

Office Coordination

Expert

IT Officer

Expert

Event Management

Expert

COMPUTER HARDWARE

Expert

DRIVERS

Expert

LAN

Expert

NETWORKING

Expert

REPAIR

Expert

ROUTERS

Expert

SERVERS

Expert

STRATEGIC

Expert

TROUBLESHOOTING

Expert

UPGRADES

Expert

windows network administration

Expert

office work

Expert

order

Expert

receiving

Expert

logistics

Expert

material handling

Expert

negotiation

Expert

operation

Expert

office management

Expert

mail

Expert

office administration

Expert

Languages

English

Expert

Training and Certifications

Certifications
Electro-Pneumatics with Programmable Logic Control
Feb 2002
ORACLE DATABASE
Mar 2004
CISCO CCNA 4 WAN TECHNOLOGIES
Apr 2004