Sandra Ahmadieh

Support engineer in Network Operations Center (NOC); job role includes handling support cases for local and abroad customers, troubleshooting networking issues, preparing network deployments at customer premises, implementing new projects on-site, completing the installation and configuration of network devices.
Experience with Cisco technologies; switching and routing, security, voice, and wireless.
Experience with software installations (Kaspersky anti-virus applications and billing software).
Experience with Barracuda products, mainly Spam Firewalls and Web Filter.
Experience with pre-sales concepts.

Covered details of how Optical Fiber is used as a transport network.
Was introduced to SM& MM fibers, fiber splicing, use of OTDR and cable splicing, testing and installation.
Covered the details of how PSTN networks are implemented by
OGERO.
Was introduced to Switching Concepts, mainly Ericsson.
Implemented the theoretical concepts on the software and hardware present in the training center.
Took field trips to different OGERO sites to learn more about the intelligent network, Siemens Switching, and Alcatel Switching.