Sangeeta Menon, Tours Supervisor

Sangeeta Menon

Tours Supervisor

Airlink International, U.A.E as MICE

Location
United Arab Emirates - Dubai
Education
Master's degree, IATA in Travel and Tourism
Experience
19 years, 11 Months

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Work Experience

Total years of experience :19 years, 11 Months

Tours Supervisor at Airlink International, U.A.E as MICE
  • United Arab Emirates - Dubai
  • My current job since May 2007

Since May' 07: Airlink International, U.A.E as MICE & Tours Supervisor
It core competence as a Travel Management Company lies in its purchasing power and business policy of preferred
vendor relationships. The objective to consolidate expenditure to result in the maximization of cost savings for its
customers. As Business Travel Management Company, it aims to provide cost effective travel consultancy with service
standards par excellence, commitment and expenditure management which is central to Airlink Internationals
business objectives.

Role: Coordinating with Inbound/ Outbound suppliers for the hotel rates and deals worldwide.
Attending day-to-day needs for the corporate/leisure traveler like Hotel & Ticket Reservations, Car rental,
Insurance and all other travel related activities.
Fulfilling the needs for the leisure travelers by suggesting them various options in according to their budget and needs.
Having extensive knowledge of online reservations system with Gulliver's Travel Associates Systems, Destinations of the World, Middle East Voucher programmed, Global Reservations.
Preparation of destination fliers and information for advertising and personal mailing.
Organizing travel workshops, meetings, familiarization trips connected with leisure & travel.

Attainments: Successfully administered corporate group of 160 passengers to Malaysia.

Chennai as Senior Executive - Leisure Operations - Travels at Parry Travels, Murugappa Group
  • India
  • November 2006 to March 2007

Nov' 06 - Mar' 07: Parry Travels, Murugappa Group, Chennai as Senior Executive - Leisure Operations - Travels
The company is a part of the 1.5 billion Murugappa Group. It is one of the earliest IATA recognized agency since 1948 in Chennai. It handles both International and domestic for business and leisure. It pioneered the designing and marketing of escorted tours to cosmopolitan travelers in India. Parry also has escorted travelers across the globe, to
various destinations including Europe, Australia, New Zealand, USA, Africa, Mauritius, South Asia, and the Far East.

Role: Administering entire gamut of inbound and outbound tour operations
Attending to individual walk in clients and create customized packages for them
Handling Domestic and International queries and reservations.
Attainments: Successfully administered a group of 50 passengers to Thailand.

Executive - Reservations and Sales at Destinations of the World (Subcontinent) Private Limited
  • India
  • June 2005 to August 2006

Jun' 05 - Aug' 06: Destinations of the World (Subcontinent) Private Limited, Chennai as
Executive - Reservations and Sales
DOTW as commonly known amongst the travel fraternity is a dedicated, global wholesale travel company providing
travel agents, tour operators and airlines with access to its Online Reservation System to book Travel Services in over 600 cities worldwide. Through the established network of global offices in more than 16 countries with the Head
Office in UAE, the company provides a full Incoming Service in each of these regions.

Role: Making Bookings on Web Based Reservation Systems of own company as well as overseas suppliers
Planning Itineraries in consultation with Travel Agents.
Counseling & Reservation of various travel related services.
Coordinating with the branches for the bookings
Preparing MIS Reports

Chennai as Executive - Leisure at Cox and Kings India Private Limited
  • India
  • March 2004 to May 2005

Mar' 04 - May' 05: Cox and Kings India Private Limited, Chennai as Executive - Leisure
The company is the longest established travel company in the world. Its distinguished history began in 1758 when it
was appointed as general agents to the regiment of Foot Guards in India under the command of Lord Ligonier. India is
one of the largest potential outbound tour markets in Asia.

Role: Compiling group packages called Duniya Dekho, as well customized bookings of walk in clients and corporate.
Creating itineraries and costing for International holiday packages.
Making Bookings on Web Based Reservation Systems of overseas suppliers (Gulliver's Travels, Star Cruises, TATA
AIG Overseas Travel Insurance, etc)
Planning Itineraries in consultation with Travel Agents Corporate Clients & Direct Customers.
Interacting with passengers to troubleshoot on complaints & ensure customer satisfaction by achieving delivery
service norms.

Academia

Education

Master's degree, IATA in Travel and Tourism
  • at University Of Geneva
  • January 2004

2004 Post Graduate Diploma in Travel & Tourism

Bachelor's degree, Business Management
  • at Bharathiar University
  • January 2003

2003 Bachelors in Business Management (B.B.M) from Bharathiar University, Coimbatore IT Forte: Conversant with Galileo, SABRE, Amadeus, MS- Office Applications & C++ Extramural Engagements Won several prizes in Oratory Competitions at School level.

Specialties & Skills

Budget Preparation
Business Development
Event Management
Destination Management
Business Travel
AND SALES
BUYING/PROCUREMENT
CLIENTS
OPTIONS
PURCHASING
WEB BASED

Languages

Hindi
Beginner
Malayalam
Beginner
English
Beginner
Tamil
Beginner