Vice President, Head of Learning and Development
Sharjah Islamic Bank
Total years of experience :25 years, 0 Months
• Established a full-fledged Learning and Development function in the bank by improving the rudimentary structure available in 2007
• Established the SIB Academy and the Visions2Reality series of conferences in partnership with Department of Economic Development, Government of Dubai.
• Increased associate satisfaction in Training from 58% to 77% in 2 years
• Designed and Delivered Competency based development programs utilising Functional Competencies for Branches network and 4 different support units
• Personally delivered 21 different Training Programs with special focus on Banking, Islamic Finance and Soft skills
• Received 99.5% Trainee Satisfaction
• Led a multi disciplinary improvement team and prepared submission documents to earn the bank the Shaikh Khalifa Excellence, Dubai Quality, Maktoum bin Rashid al Maktoum (Thrice) and the Sharjah Excellence Awards
• Led the ISO implementation project for the HR Division as Management Representative
• Achieved an enviable ratio of 75: 25 with respect to Internal and External Trainings thereby reducing costs phenomenally
• Increased Staff product Knowledge from 13% to 82%
• Implemented Flipped Learning and Micro Learning Programs
• Designed and Delivered Leadership Competency Programs
• Designed and Delivered evaluation criteria and methodology for recruitment of talented UAE nationals for the Emiritization department.
• Created and delivered a live Competency Assessment centre that was used by SIB and other prestigious Organizations
• Developed and Launched the e-learning platform internally
• And above all
o Specialised in Designing & Delivering the following courses personally
Towards becoming an Ace Trainer (SAVI Compliance, Multiple Intelligence)
Speak like a Pro (Based on the Toast Masters Model)
U and I- Interpersonal skills (MBTI/DISC/NLP/Transaction Analysis)
Creating Customer Champions
Creating a Learning Organization (Accelerated Learning Techniques)
Self Development Plan (NLP)
Journey through an Islamic Bank (IFQ)
Soul and Spirit of Islamic Finance (IFQ)
Achieving Process Excellence (EFQM/ISO)
First Time Leaders
Problem Solving
Bossology- Managing bosses
Project Management for Leaders
Leadership-the EFQM way
Creative Thinking and Problem Solving
Strategic Planning
eDocuMAN is based in DIC, is a Knowledge associate of NRGI, a wholly owned subsidiary of Ricoh-Japan. eDocuMAN supports NRGI in achieving their sales plans by empowering their 140 partners to upsell thei r solutions by imparting trainings on products, processes, industry trends and supporting them to perform on site.
Major Achievements
•Designed the three day “ABC’s of DM solutions seminar”, which was reviewed and approved by NRGI
•Redesigned the same to suit SAVI COMPLIANCE and LEARNING CYCLE
•Conducted over 30 sessions of the above in various location in Europe, Middle East and
providing Software solutions
•Achieved individual Solution Sales targets
•Marketed eMail Servers and Web solutions
•Managed Software Implementations
Facilitated the System Builder Award program
•Spearheaded and grew OEM System Builder revenue
•Maintained strong relationships to ensure elimination of grey marketing, counterfeit and piracy.
•Engaged with the distributors and resellers in driving the opportunities
•Conducted maximum partner participation in seminars, product launches & sales presentations
•Designed and conducted over 12 seminars
Nexus Computers is a leading Computer Hardware and Software Solutions Company with a strong presence throughout India.
•Positioned of collaborative solutions based on Lotus Notes
•Developed all marketing programmes and sales promotions.
•Managed and led a 2 member sales and marketing team
•Developed & increased territorial sales by 180%
Factors governing Retention of UAE Nationals in the Islamic Banks in the UAE
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