Consultant/Trainer
Petronas Carigali
Total years of experience :33 years, 7 Months
See details in cv
Appointed as EXCO member of PEB Group management team
Responsible for Corporate Comms., HSSE & Human Capital & Administration
Played pivotal role in putting together key management team members that drives PEB’s transformation and business recovery efforts (PEB shares rose from under RM1.00 at end of 2011 to RM3.00 in August 2012)
Drive & spearhead stakeholder management and business development. Through personal network, was able to secure a RM1bn worth of offshore O&M contract (for 5 years)
Led a team to recover outstanding payment of RM21Million from major client - achieved within 6 months
Develop PEB’s new corporate communications structure, embedding issues management as a key management process
Human Capital - delivered its Employee Handbook, revised its salary band and executed a more structured approach to managing HC matters for future growth
HSSE - initiated the roll out of QA/QC group standards and the adoption of 12 Life Savings Rules ala global O&G standard
Continue to play key role in identifying key talents for PEB’s new businesses as well as networking with key management of client organisations
SOCIAL PERFORMANCE, MALAYSIA DEEPWATER & AsiaPacific region
• Developed issues database & facilitate issues management activities with project team & business partners
• Successfully implemented with Sabah Fisheries dept, FAD project to address safety concerns with Sabah deepwater fishermen
• Effectively facilitate all engagement activities with local authorities especially in Sabah during Gumusut field development such as MMEA, Fisheries, Marine, Navy, DOE & CM’s office leading to minimise delays on permits and approvals as well as close cooperation with these authorities. This include Fishermen Associations & District Councils.
• Implement all Corporate Affairs activities to support the venture & to enhance project team morale & Shell’s reputation as partner of choice
• As SP focal for Asia Pacific, delivered competency mapping of all SP skillspool, delivered annual SP training & upskilling requirements of the business including staff placements, conducted target SP reviews on all business locations classified as sensitive
• Appointed as a member of Shell’s Global Discipline Team (GDT) for SP
• As member of Venture Leadership Team, manage all stakeholder relations surrounding Shell’s Deepwater venture in Sabah & Sarawak including relationships with NGOs, communities, local authorities, venture partners & responsible for issues management of deepwater venture. Developed Deepwater SP Plan for the venture
• To ensure that implementation of SP in all businesses are fast-tracked & business unit’s knowledge & appreciation of SP are raised to appropriate level including development of KPIs
• Monitor & pursue progress of SP development in Asia Pacific based on agreed targets
Responsible for Corporate Affairs in upstream (E&P) sector for Malaysia - managing an average annual budget of RM7mil
Managed a Corporate Affairs team located in Labuan, KK, Bintulu, Miri & Kuching
Main focus areas:
Issues management for new field devt and projects
Facilitate & lead stakeholder engagement for projects
Produce SP plan for new projects and E&P business
Manage relations with key stakeholders in Sarawak & Sabah
Managed a healthy profile for Shell in the state
Assess training & competency development of direct reportees
Appointed as full-time member of Shell Malaysia EP Country Leadership Team (CLT) headed by the Managing Director
representing Corporate Affairs
A member of SM-EP’s Health, Safety, Environment Committee, the highest decision-making body for the business on HSE matters
A Steering Committee member for some coded projects in SM-EP eg. CARE Project, Fountainhead
Represents Shell (in absence of MD) at all external & government functions
AFFAIRS SARAWAK (GOVERNMENT RELS., ISSUES MANAGEMENT & SOCIAL PERFORMANCE
Serve as Shell representative in Sarawak - the “face” of Shell
Focussed on interface with key stakeholders such as government, NGOs, other businesses, statutory bodies etc…
Supports Shell Malaysia businesses in specific areas such as issues management, enhancing relationship and broadening network. Specific issues supported:
land applications for E&P activities & retail outlets, & IOT matters
as bridge to assess business & partnership opportunities with state govt in such areas as waste management etc…
Plans business briefings by various businesses to key stakeholders in the state to facilitate further business discussions. Courtesy calls on TYT, CM, DCMs 1 & 2, SS & other relevant ministers
Monitor/analyse issues, identify business opportunities and other opportunities to enhance Shell’s presence & profile in the state. Provide quarterly summaries of political climate in the state & advice on relevant actions.
Seeks to develop partnership in Social Performance activities particularly in SSI with government
Develops/implement initiatives to promote greater goodwill with key stakeholders through formal & informal activities, to demonstrate corporate citizenship of Shell. Secure role as resource for SDI’s Issues Management Workshop for its senior officers and those from it’s subsidiary companies (Faradel, AZAM)
Serves as front office for dealing with media
Senior Discipline Expert in Social Performance & tasked with driving the development of SP Plan for all operational locations in Shell Malaysia
Other role include developing a portfolio of Social Investment & Social Performance activities to corporately profile Shell Malaysia & Shell EP
Drive the development of Gumusut Deepwater project Social Performance Plan used for Value Assurance Review process leading to final investment decision.
Alternate member of the Country Leadership Team (CLT) for Shell EP representing Corporate Affairs
Develop Shell EP’s Reputation management plan & is the Issues Manager for EP - issues managed and brought to closure include land matters & tariffs, fishermen compensation, fast crew boat collision.
A Steering Committee member for Lutong River CARE Project. Also a member of a number of Coded Project teams, providing corporate affairs advice and input in reviews toward decisions on projects.
Drive and package all major company events
ISSUES &
CRISIS MANAGEMENT
SIEP), The Hague
Reporting to the Head of EP External Affairs (Global). One of 5 Regional External Affairs Advisors covering different continents/countries.
Serve as External Affairs Advisor to all upstream Shell operating units in the directorate & facilitate the directorate issues forum
• External Affairs representative in the upstream group’s emergency & crisis team
• Represent upstream at the Shell International Foundation panel & the group’s SP framework development cross-business team
• Delivered regular issues forum summary updates to business & directorate on issues affecting business in the directorate quarterly, as well as assessments on EU directives that may have impacts on the business
• Developed stakeholder database for Shell’s Upstream business
• Review, critique & advise business units on their annual External Affairs business plans. In this role facilitated in NAM’s offshore decommissioning project, develop position paper on labour issue UK, run IM upskilling workshops for EA teams in Houston, Austria & Brunei.
• Served in the group’s emergency & crisis team during the Millenium Bug and during a Nigeria hostage taking incident - worked on worst-case scenario building
• As SP representative, worked with consultant to produce Shell Upstream’s first Social Investment Guide (toolkit). In addition contributed to the development of the group’s Social Performance framework as well as designing the foundation’s thematic SD programmes for funding. Served as a panel member of the foundation as well as a judge at Bristol’s “Livewire” event, travelled to Thailand, Houston, Buenos Aires & Maracaibo to document best-practises SI programmes for SP & conduct feasibility study for introduction of “Livewire” in these countries.
Corporate Affairs advisor to Business Advisor for North America & Europe for Shell International E&P
Report to General Manager of Legal and dotted line to the Managing Director. Managing a team of 10 staff.
Responsibilities:
In-charge of all corporate affairs matters for E&P sector.
Develop CA strategy for company business plan to support business thrust as well as manage company reputation.
This involved smarting the organisation on CA skills by developing & enhancing competencies of PA staff, frontline personnel and management team.
Developed/executed focussed CA programmes to support change management during major re-engineering exercise in 1997.
This included developing/executing communication plan for internal and external consumption, holding statements, Qs & As, CA strategy to reach hearts & minds.
Provide effective support in managing various issues such as legacy of Lutong river, Lutong refinery sales, Baronia hand-over, Kota Belud base relocation, Miri abandoned land wells etc.
Developed the first CA emergency guideline in support of the company's main emergency team.
Lead CA team in emergency & crisis management during the SMDS plant explosion of 1997 - delivered impactful media strategy and executed media protocol, engagement plan with staff and public, advisory in managing compensation issue - the overall CA mgmt of this incident was recognised as best practise in the Shell group.
Lead CA team in managing Bintulu oil spill incident of 1996 - effective management of the media, conduct sensory activities to identify potential flashpoints and served as spokesperson for the company - dept. of environment commended professionalism of my CA team in managing a sensitive incident.
Delivered impactful management of haze (El Nino) incident of 1998 by executing CA plans to alleviate public distress - co-ordinated water well drilling to address water supply shortage in community, developed educational posters on water management to educate public on water usage.
Introduced "We Care, We Share" programme (community outreach programme) which became Shell Malaysia’s signature CSR activity.
EDITOR, SESAMAKITA NEWSLETTER
Other Responsibilities and Achievements:
Established a strong media relationship with the fraternity in Sabah & Sarawak, leading to the creation of the press awards programme in partnership with the media and government.
Conferred the "Ahli Bintang Sarawak" (the order of the star of Kenyalang) by his excellency the governor of Sarawak for role in the above programme. Nominated for this award by the federation of Sarawak journalists association.
Has writing skills and other media skills through work as editor in charge of newsletter production, photography, lay-outing.
Produce company corporate videos hence have hands-on experience in their production, script writing and in the co-ordination of its overall production.
Notable projects undertaken or roles played during service in Shell
With external stakeholders
, Sarawak
Company turn-around
Launch Petra’s Core Values & new CI, initiate
Reporting to the General Manager for Corporate Affairs. Manages a team of 2 staff.
Responsibilities:
Senior discipline expert in social investment (SI) or corporate contribution.
Mapped key processes and activities to build a strong SI portfolio to support business.
Develop SI policy and guidelines for Shell Malaysia, plan/execute roll-out to business through awareness sessions and engagements.
Address SI competency issue in skillpool and develop competency matrix.
Develop portfolio of "we care, we share" programmes and promote volunteerism.
Identify and develop partnership programme that supports sustainable development.
Develop terms of reference for board of trustee of Shell Sustainable Development Fund (SSDF) and for committee/secretariat. Serve on the secretariat.
Develop strategic social investment activities to support businesses such as charity campaign linked to IPG/retail business, road safety campaign with distribution etc.
Supports chairman in business council for sustainable development as Shell rep. in EXCO.
Develop key stakeholder database complete with stakeholder owners and communication/engagement plans.
Develop, plan & execute formal & informal engagement programmes with key stakeholders for the business involving key management team members - includes events like golf, business briefings, courtesy calls etc.
Support the external relationship area in issues team through advice and provision of framework to organise focussed ER activities.