Assistant Business Manager
PTCL
Total years of experience :16 years, 9 Months
• Reporting to Higher Management (Etisalat and Local) about Network Expansion and Faults & Maintenance.
• Escalate potential blockages to Vendor and Project Manager in a timely manner to avoid delays.
• Handling the staff issues and preparing a good team to work.
• Managing and Maintaining OLT's and ONU's for efficient field Operations and supervising the McKenzie Revamp Project, hence managing CSR KPIs
• Managing faults and new telephone connections& Maintaining Exchange Repeated Faults.
• Fault management and network maintenance
• Maintaining OSP of the network, both Fiber Optic and Copper.
• Supervising the technical team responsible for providing customer support, responsible for;
Development work at Telephone Exchange like cable laying from DSLAM to MDF and cable patching at
Both ends
• Managing and Monitoring alarms of ONU's/MSAG's/MSAN's
Configuration, modification of optical access network (Broadband, IPTV, BPVN, VDSL etc)
Monitoring, fault locating and fault diagnosis of these systems using Huawei NMS iManager T2000 and ZTE
NMS Manager ZXONM E300 and test gears including FE and GE Testers.
Job description As a Customer Premises Equipment Installer
• Involve in "Digital Subscriber Link" (DSL) Deployment of customer premises equipment at customer end.
• Coordination with DSL regional control office.
• Coordination with Main distribution Frame (MDF) room for patching issue for DSL Link.
• Resolve different type of trouble shooting issues of DSL Link.
• Resolve different type of trouble shooting issues of computer system, like hardware, software and networking.
Bachelors in Computer Engineering (2014) Bachelors from Sir Syed University of Engineering and Technology
Diploma Of Associate Engineer (2008) DAE in (POWER TECHNOLOGY) GCT, S.I.T.E Karachi. 3rd position in SBTE Karachi
