Bayt.com
Sara Ghanem, Costumer serves – Assistant Executive

Sara Ghanem

Costumer serves – Assistant Executive

Dubai Financial Market

Location
United Arab Emirates - Dubai
Education
Diploma, Applied Business and Technology
Experience
19 years, 3 Months

Share My Profile

Block User


Work Experience

Total years of experience :19 years, 3 Months

Costumer serves – Assistant Executive at Dubai Financial Market
  • United Arab Emirates - Dubai
  • My current job since August 2008

Being the first point of contact with customers (individuals & Brokerages)
Opens Shares accounts by recording account information
Maintains customer records by updating account information
Resolving customer enquiries and complaints
Solving the problems and offering solutions
Recommends potential services to management by collecting customers’ information and analyzing customers’ needs
Selling for DFM new products & services

Costumer Serves - Coordinator at Shaheen Financial Brokerage
  • United Arab Emirates - Dubai
  • December 2005 to May 2008
Teacher at Qortoba Preparatory School
  • United Arab Emirates - Dubai
  • November 2002 to June 2003
Teacher at Umm Suqaim Preparatory School
  • United Arab Emirates - Dubai
  • February 2000 to May 2000

Education

Diploma, Applied Business and Technology
  • at Higher Colleges of Technology
  • June 2010

Hi

Bachelor's degree, Social Science
  • at Al Qudus University
  • June 2000

Specialties & Skills

Financial Sales
+Endorse 0
AS400
+Endorse 0
Point to Point
+Endorse 0
DFM
+Endorse 0
AS400
+Endorse 0
Banking Systems
+Endorse 0
MICROSOFT OFFICE
+Endorse 0

Languages

Arabic
Expert
English
Expert

Training and Certifications

Course in Banking (Training)
Training Institute:
Al Rewaq education institute, Dubai
Date Attended:
July 2002
Time and Stress Management Program (Training)
Training Institute:
Global Information & Technology Education Center
Date Attended:
June 2011
Stock Market Fundamentals (Training)
Training Institute:
Global Information & Technology Education Center
Date Attended:
April 2013
Mind Mapping (Training)
Training Institute:
ABAMI
Date Attended:
January 2014
Al Shamil Induction Program For Insurance (Training)
Training Institute:
Emirates Institute For Banking and Financial Studies
Date Attended:
November 2005
Secretarial Course (Training)
Training Institute:
Al Muntada Institute, Dubai
Date Attended:
October 1998
Dubai Financial Market Technical induction Program (Training)
Training Institute:
Global Information & Technology Education Center
Date Attended:
March 2013
Introduction to total quality management (Training)
Training Institute:
Dubai consulting, training and research center
Date Attended:
June 2010