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Sara Ghanem, Costumer serves – Assistant Executive

Sara Ghanem

Costumer serves – Assistant Executive

Dubai Financial Market

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Diplôme, Applied Business and Technology
Expérience
19 years, 3 Mois

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Expériences professionnelles

Total des années d'expérience :19 years, 3 Mois

Costumer serves – Assistant Executive à Dubai Financial Market
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis août 2008

Being the first point of contact with customers (individuals & Brokerages)
Opens Shares accounts by recording account information
Maintains customer records by updating account information
Resolving customer enquiries and complaints
Solving the problems and offering solutions
Recommends potential services to management by collecting customers’ information and analyzing customers’ needs
Selling for DFM new products & services

Costumer Serves - Coordinator à Shaheen Financial Brokerage
  • Émirats Arabes Unis - Dubaï
  • décembre 2005 à mai 2008
Teacher à Qortoba Preparatory School
  • Émirats Arabes Unis - Dubaï
  • novembre 2002 à juin 2003
Teacher à Umm Suqaim Preparatory School
  • Émirats Arabes Unis - Dubaï
  • février 2000 à mai 2000

Éducation

Diplôme, Applied Business and Technology
  • à Higher Colleges of Technology
  • juin 2010

Hi

Baccalauréat, Social Science
  • à Al Qudus University
  • juin 2000

Specialties & Skills

Financial Sales
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AS400
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Point to Point
+Endorse 0
DFM
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AS400
+Endorse 0
Banking Systems
+Endorse 0
MICROSOFT OFFICE
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Langues

Arabe
Expert
Anglais
Expert

Formation et Diplômes

Course in Banking (Formation)
Institut de formation:
Al Rewaq education institute, Dubai
Date de la formation:
July 2002
Time and Stress Management Program (Formation)
Institut de formation:
Global Information & Technology Education Center
Date de la formation:
June 2011
Stock Market Fundamentals (Formation)
Institut de formation:
Global Information & Technology Education Center
Date de la formation:
April 2013
Mind Mapping (Formation)
Institut de formation:
ABAMI
Date de la formation:
January 2014
Al Shamil Induction Program For Insurance (Formation)
Institut de formation:
Emirates Institute For Banking and Financial Studies
Date de la formation:
November 2005
Secretarial Course (Formation)
Institut de formation:
Al Muntada Institute, Dubai
Date de la formation:
October 1998
Dubai Financial Market Technical induction Program (Formation)
Institut de formation:
Global Information & Technology Education Center
Date de la formation:
March 2013
Introduction to total quality management (Formation)
Institut de formation:
Dubai consulting, training and research center
Date de la formation:
June 2010