سارة غنام, Temporary Customer Care Agent

سارة غنام

Temporary Customer Care Agent

TECOM Investments

البلد
الإمارات العربية المتحدة - دبي
التعليم
دبلوم, Business Admin. & CIS (Double Major).
الخبرات
3 years, 10 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :3 years, 10 أشهر

Temporary Customer Care Agent في TECOM Investments
  • الإمارات العربية المتحدة - دبي
  • أكتوبر 2014 إلى نوفمبر 2014
Customer Service Representative في Samsung Electronics Levant Co. Ltd
  • الأردن - عمان
  • أكتوبر 2011 إلى سبتمبر 2013

Samsung Electronics, leads the global market in high-tech electronics manufacturing and digital media.

My role in the company is answering the customers calls, answering their enquiries, and forword their requests to the correct department .

I was using SAP G-CIC System.

Customer Service Representative في Extensya
  • الأردن - عمان
  • يناير 2011 إلى سبتمبر 2011

Extensya provides a wide range of contact management outsourcing services that are tailored to meet the unique business needs of our partners no matter how complex these needs may be.


My role in the company was to answering calls, ticketing on phone (Fly Dubai Account) .

Call Center Operator في John Buck International (A Mubadala Company).
  • الإمارات العربية المتحدة - أبو ظبي
  • يناير 2009 إلى يونيو 2009

John Buck International a big Property Government Company in Abu Dhabi.

My role in the company was answering the Employees Calls, taking there requests and enter it in a specific program (system) in the computer (Concept 500).

Our Department was handle the Maintenance Section / Problems.

Call Center Operator في EMCOR Facilities Services
  • الإمارات العربية المتحدة - أبو ظبي
  • أغسطس 2008 إلى ديسمبر 2008

EMCOR Facilities Services is a global leader in mechanical and electrical construction, energy infrastructure, and facilities services. in Abu Dhabi.

My role in the company was answering the Customers Calls, taking there requests and enter it in a specific program (system) in the computer (Concept 500).

Our Department was handle the Maintenance Section / Problems

الخلفية التعليمية

دبلوم, Business Admin. & CIS (Double Major).
  • في Emirates College of Technology
  • يوليو 2008

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Specialties & Skills

Management
Government
Administration
Electronics Manufacturing
Manufacturing
Typing in English

اللغات

العربية
متمرّس
الانجليزية
متوسط

التدريب و الشهادات

Telemarketer (تدريب)
معهد التدريب:
Transitional (Health Insurance Management Co.).
تاريخ الدورة:
October 2010
Receptionist (تدريب)
معهد التدريب:
Globe Williams (one of Darat Jordan Holding Companies).
تاريخ الدورة:
August 2010
المدة:
48 ساعة

الهوايات

  • Swimming, Reading.