Sara Gourchane

Short translation to practice and be prepared to be a translator in the future

Analysing trends in the hotel industry.
Benchmarking.
Monitoring competitor performance.
Effective yield management.
Initiating promotions to generate business at key times.
Forecasting revenue performance.
Liaising with the sales teams, reception and the general manager.

Kind of jjob for someone who loves analysing financial figures and who thoroughly understands the hospitality industry, but prefers to be working behind the scenes.

Administrative support across the organization MELIA HOTELS.

Responsibilities
Serve visitors by greeting, welcoming, directing and announcing them appropriately
Answer, screen and forward any incoming phone calls while providing basic information when needed
Receive and sort daily mail/deliveries/couriers
Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges)
Update appointment calendars and schedule meetings/appointments
Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc.

Sales management.
Working for a business that is selling and servicing motor yachts and sailboats.
Day administration, contact with customers, employees and suppliers (Italian and foreign).
Communication with customers in different languages such as Italian, French, German and English.
Taking care of everything from inspection and setting-up the contract to delivery.
Helping the customer to arrange all documentation relating to the sale or purchase of a boat.
Email management.
Data entry of the boats in the web portals.
Using "Illustratore" to create advertising signs printable with "Roland VersaSTUDIO sign maker BN20".
Participation in boat shows as representative of the company.

Shop assistant while doing aupair in an English family in Cambridge (Saffron Walden)

Seasonal work.
Working period from May to September.
Cashier, accounting, retirement bonuses and translation signs of exposure.
Most used language: German and English

Travel Agency intership.
Sale packages.
Travel organization.
Air Ticketing, Ticket trains and ships.
Direct contact with tour operators.
Day administration, accounting.

Hostess in Events and Conferences

Reception internship.
Direct contact with the customer.
Back office.
Team work.
Accounting.
English and French with clients.
Collaboration with colleagues.
Hotel breakfast, bar.
Check in, check out clients.
Management arrivals and departures.
Shift work.
Management software for hotels.