Sara Hamze, Facilitator

Sara Hamze

Facilitator

LMA

Location
Australia
Education
Master's degree, Business Administration
Experience
10 years, 2 Months

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Work Experience

Total years of experience :10 years, 2 Months

Facilitator at LMA
  • Australia
  • My current job since April 2019

(Nutrition, Sustainability)
Awareness program for adults and children in schools and colleges with a non-profit organization.
•Planning, preparing and delivering lessons to a range of classes and age groups to meet students' needs, interests and abilities.
•Physically fit and able to stoop low to make eye contact with and speak to the audience.
•Excellent hearing and visual capabilities to monitor children.
•Excellent planner and coordinator
•Create strategies to enhance learning abilities

Product Sale Manager at Novartis Consumer Healthcare Services SA |
  • United Arab Emirates - Abu Dhabi
  • November 2014 to November 2015

 Owned all aspects of sales planning, development, and team and account management for central Abu Dhabi territory.
 Encouraged selling of additional products through relationship-building and understanding of customer business needs.
 Built relationships with customers and the community to establish long-term business growth.
 Increased monthly gross sales and exceeded goals for sales, revenue and profit margins.
 Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
 Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
 Held one-on-one meetings with the head of pharmaceutical chains to identify selling hurdles and offered the best way to solve such issues.
 Participating in monthly meetings with internally\] to identify techniques to overcome sales obstacles.
 Drove team revenue totals by sales targets.
 Forecasted sales of different products in each account and set successful policies to achieve them.
 Increased annual sales volume
 Managed revenue models, process flows, and operations support and customer engagement strategies.
 Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
 Resolved all vendor and account problems efficiently while exceeding sales targets.
 Maintained up-to-date knowledge of all products and perform competitor analysis.
 Achieved established KPI for company, regional team, and individual performance through teamwork and focus on customers.
 Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
 Opening new accounts
 Applying a marketing campaign in pharmacies
• Consistently over-achieved through effective budgeting, forecasting, and developmental strategies
• Visit GP and other specialty doctors ( ENT, Neurologist, Orthopaedics Neuro-Surgeons, Paediatricians …)
• Monitor the stock of drugs and the shelf presentation in pharmacies as well as inform doctors, pharmacists, and nurses of the forthcoming changes.
• Visit hospitals to meet with doctors to persuade them to purchase the products. Plan and execute events such as dinner presentation meetings
• Arrange targets contracts between the company and the pharmacies
• Compile data on requirement and supplies products required by customers
 Reach and exceed annual sales targets.
 Be up-to-date with the latest clinical data supplied by the company, and to interpret, present and discuss this data with health professionals during presentations.
 Develop strategies for increasing opportunities to meet and talk to contacts in the medical and healthcare sector
 Devised sales strategies to increase points of distribution, shelf space, product positioning, consumer awareness, and user acquisition.

Product Sales Manager at IDS - Al ITTIHAD
  • United Arab Emirates - Abu Dhabi
  • April 2012 to November 2014

Prescription line of a muscle relaxants (Mydocalm), a Switzerland product for labatec pharma
•IDS is a highly regarded local manufacturer and distributor

•Launched new product
•Over exceeding target, exceeded sales and growth goals, drove team revenue in total.
•Driving the product to be the first among its competitors
•Award winner for best achiever
•Created and maintain marketing materials for sales presentations and client meetings (e.g.: brochure) to increase branding and corporate image
•Designed a comprehensive marketing campaign to enter a new product to the market.
•Improved product marketing objectives by constructing communication initiatives and branding strategies to increase client outreach.
•Built brand awareness and generated leads while managing marketing campaigns.
•Compiled product, market and customer data to forecast accurate sales and profit projections.
•Developed creative sales tools, including presentations, trend reports, and product datasheets.
•Captured new customers by optimizing business strategies and launching products to diversify offerings.
•Achieved established KPI for company
•Worked with marketing teams to create, deploy and optimize effective campaigns for pharmaceutical clients.
•Planned marketing initiatives and leveraged referral networks to promote business development.
•Implemented marketing strategies which resulted in a speed growth of customer base.
•Increased credibility and doctor (client) awareness by developing technical/non-technical marketing presentations, public relations campaigns, articles, and studies.
•Coordinated innovative strategies to accomplish objectives and boost long-term profitability.
•Maintained up-to-date knowledge of Mydocalm and performed a competitor analysis
•Improved and boosted brand image by implementing focused marketing campaigns and engaging in professional networking to support outreach.
•Provided research and development on muscle relaxant products to showcase benefits and retain customers.
•Increased Mydocalm sales and brand exposure by developing new packaging, collateral, and sales materials and optimizing target audience reach.
•Increased consumer leads through the development of targeted advertisements.
•Developed company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
•Supervised employees and employee training to ensure best practices, optimize productivity and decrease process lags.
•Planned and executed events and marketing programs
•Enhanced profitability to achieve marketing objectives and drive productivity and growth from concept to implementation.
•Building long term relationships and offering flexible solutions to clients.
•Conduct economic and commercial surveys to identify potential markets for products
•Having an excellent sales record and strong service follow up.
•Identified, influenced and built relationships with key decision-makers.
•Increased sales volume by expanding the product line to new accounts.
•Identified opportunities for growth within Abu Dhabi territory and collaborated with sales teams to reach the sales goal.
•Attracted new clientele and developed customer relationships by hosting product-focused events.
•Arranging presentations as well as providing product demonstrations and training.
•Plan and execute events such as dinner presentation meetings showing success and credibility of Mydocalm product
•Monthly study for the changes in sales and circumstances account by account
•Developed and executed sales presentations.
•Use sales forecasting and strategic planning to ensure the sale and profitability of products,
•Creating business opportunities, and Organizing promotional events to increase sales volume.
•Consult with Materials Management on stocking quantities and projected sales volumes
•Engaged in product training, and Trained new sales representatives on sales strategies and processes to reduce process gaps.

Medical representative at Macromed
  • Lebanon - Tripoli
  • July 2010 to November 2011

Prescription and OTC Nasal spray and eye-drops line for URSA Pharm Germany.
•Macromed is a huge local distributor for the Lebanese market
Medical Representative with extensive hands-on experience in providing support to the company by communicating with health clinics. Skilled in managing office functions, including customer service, billing and collections, and records management. Success in training the sale stuff and preparing for presentations including charting systems and continuously measuring performance metrics. Delivering business that meets deadlines and meeting targets.

Education

Master's degree, Business Administration
  • at UNIVERSITY OF HERTFORDSHIRE
  • January 2007
Bachelor's degree, Pharmaceutical science
  • at UNIVERSITY OF HERTFORDSHIRE
  • January 2007

Specialties & Skills

Problem Solving
Professional Growth
Team Player
Target Oriented
Marketing
MARKETING
PRESENTATION SKILLS
ADVERTISING
BENEFITS ADMINISTRATION
BILLING
BRAND MANAGEMENT
BROCHURE DESIGN
BUSINESS DEVELOPMENT
BUSINESS STRATEGY

Social Profiles

Personal Website
Personal Website

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Languages

Arabic
Expert
English
Expert