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Sara Timraz, SENIOR HR OFFICER

Sara Timraz

SENIOR HR OFFICER·Moro - Owned by DEWA

United Arab Emirates

Master's degree, International Business

Work experience

Total years of experience: 17 years, 2 months

SENIOR HR OFFICER

September 2017 - Present

Moro - Owned by DEWA

Dubai, United Arab Emirates

September 2017 - Present

Attract and hire skilled talents cross al functions at Moro Hub.
▪ Manage the full recruitment cycle from sourcing, screening, interviewing to
shortlisting the right talent and caliber in collaboration with the hiring manager.
▪ Define and implement candidate assessment frameworks to ensure standardization
of hiring the right fit both technically and culturally.
▪ Build relationships with Moro‘s hiring managers, to fully understand exact
requirements, provide constant updates on progress and effective end-to-end
service.
▪ Responsible for onboarding process including visa arrangements, welcome pack,
induction and training of new hires to ensure a smooth and effective transition into
the organization.
▪ Build talent pools and candidate pipelines to service future hiring needs of the
business.
▪ Manage Employee exit process such as exit interview, EOS, redundancy packages
and visa cancellations.
▪ Manage the implementation of the performance management process for all
employees & ensure the performance review is effectively completed in accordance
to the SMART objectives.
▪ Provide day-to-day performance management guidance to line management; such
as review process & structure, career development and disciplinary actions.
▪ Act as the first point of contact for employees for HR-related queries/issues.
▪ Identify processes and system requirements and/or enhancements needed to
support the successful design, development and implementation of HR plans,
programs and tools
▪ Advice Managers on Employee Relations issues in line with Company
procedures/policies including disciplinary, grievance and absence issues.
▪ Prepare & execute monthly payroll such as salaries, schooling allowance, airfare
allowance & claim reimbursement through SAP.
▪ Oversee & manage Retirement Pensions & Benefits Fund Pension Schemes,
ensuring accurate calculations and administer the appropriate adjustments when
necessary in accordance with GPPSA requirements.
Key Achievements:
✓ Successfully delivered large scale niche recruitment activity projects in tight
timeframes.
✓ Created and established a full onboarding process from inception.
✓ Successfully Implemented SAP S/Hana for Moro HR.

✓ Passed and successfully completed an external audit for ISO90001 (Quality-
management system) and ISO 27001:2013 (Information Security Management)

certification.

Company industry:
Data Hosting & Storage
Job role:
Human Resources and Recruitment

HR BUSINESS SUPPORT OFFICER

September 2015 - September 2017

The Emirates Group

Dubai, United Arab Emirates

September 2015 - September 2017

Support HR Managers with job descriptions to align with job role requirements for both dnata HR & safety departments.
▪ Provide HR managers with assistance in recruitment including, but not limited to, ensuring the position has been approved,
tracking position openings and personnel changes, coordinating internal and external postings, developing job ads, evaluating
applications and resumes to determine qualifications, setting-up interview schedules, coordinating employee relocation needs
and conducting new hire orientation.
▪ Track employee sickness, vacation and overtime; preparing information for payroll external consultants and maintain updated
personnel files on each employee.
▪ Arrange team building activities such as cooking class, painting and outdoor activities, in addition to knowledge share
workshops every quarter.
▪ Implementing focus groups in UAE and Jordan for Safety department aiming to understand communication gaps between
managers, supervisors and officers.
▪ Organizing dnata Safety conference and social events taking place in Dubai and international locations where dnata operates.
▪ Responsible to report and record monthly finances for department inventory, events, duty travels and accruals.
▪ Project coordination and implementation of safety management system globally, throughout all phases of project preparation,
blueprint, UAT testing and Go live.
▪ Acted as System admin for Safety management system, where all locations reported system issues I resolved with outsourced
IT consultants.
Key Achievements:
✓ Coordinated two major conferences for dnata safety, where I assisted a huge number of attendees with Hotel, flights and
visas.
✓ Implemented the new joiner pack to the department, which aims to provide new employees and their families with all needed
information.

Company industry:
Aviation Support Services
Job role:
Human Resources and Recruitment

Accounts Payable

February 2014 - June 2015

halliburton

Dubai, United Arab Emirates

February 2014 - June 2015

• Review and process vendor invoices from Norway and Denmark. 

• Maintain all A/P vendor files updated.
• Cooperate and support accounting and procurement team to ensure effective and efficient work.

• Monitor on a weekly basis all aging reports and verify that vendor information is up to date.

• Research and resolve invoice discrepancies and issues.

• Ensure the Month End Close is completed within the allocated deadline.
• Manage and maintain strong supplier relationship.

Company industry:
Accounting
Job role:
Accounting and Auditing

Hr Specialist

September 2011 - December 2012

Harold Tellez Arkitekter

Norway

September 2011 - December 2012

• Manage the Internal Talent process in line with HR policy, identifying the people with potential for management in coopertation with HR manager.
• Establish, coordinate and implement training and development plans for staff with potential identified in Management Resources Planning
• Follow the recruitment process of appropriate documentation, and keep track of any communication with candidates & applicants.
• Advise and guide Line Managers and staff members on company policies and procedures, including amendments to ensure consistency in implementation is maintained throughout the company.
• Provides information and responds to employee and manager requests
• Consolidates workforce planning spreadsheet and activities
• Develops positive employee relations activities and engages in employee relations issues and investigations
• Perform other duties as assigned.

Company industry:
Civil Engineering
Job role:
Human Resources and Recruitment

Insurance consultant (Summer job)

June 2011 - September 2011

Sparebank1, Oslo, Norway

Norway

June 2011 - September 2011

Jun 2011- Sep 2011 Insurance consultant, Sparebank1, Oslo, Norway.
- Main duties consisted of regular banking services.• Evaluated weekly progress and provided reports to team leader. Worked collaboratively to set new goals, ongoing as well as to develop strategies to achieve those goals.
- Maintained knowledge and expertise on bank products and services.
- Championed the objectives of bank managers and implemented new initiatives and programs including monthly departmental launch, a team building program enabling employees to communicate during informal gatherings and share knowledge based on experiences at work.
- Received multiple commendations for accepting new and challenging responsibilities and executing them accurately and on time.

Company industry:
Insurance & TPA
Job role:
Accounting and Auditing

Store Manager

February 2010 - May 2011

Match, Voice fashion group.

Norway

February 2010 - May 2011

• Set and achieved monthly sales targets for retail store.
• Managed daily budgets and oversaw inventory, orders and deliveries.
• Participated in staff development initiatives and trained new employees on policies and procedures.

Company industry:
Retail & Wholesale
Job role:
Customer Service and Call Center

Store assistant at Cristiania Glasmagasin, Oslo, Norway

January 2008 - February 2010

Christiania Glasmagasin

Norway

January 2008 - February 2010

• Conducted retail management activities including inventory management, sales forecasting and reporting and assisting customers.
• Trained and mentored new employees on standard operating procedures and customer service.

Company industry:
Retail & Wholesale
Job role:
Customer Service and Call Center

Education

University of Salford

January 2014

January 2014

Master's degree, International Business

United Kingdom

GPA (percentage): 70%

GPA (percentage): 70%

Jan 2013- Jan 2014 Master of Science in International Business, University of Salford, Manchester, England.

University of Salford

December 2012

December 2012

Diploma, International Management Certificate

United Kingdom

Master Thesis: Consumer buying behavior of luxury brands in Norway. Sep 2012- Dec 2012 International Management Certificate, University of Salford, Manchester, England.

BI Norwegian Business School

June 2011

June 2011

Bachelor's degree, cooperation

Norway

Aug 2008- Jun 2011 Bachelor of Business Administration, BI Norwegian Business school, Oslo Norway. Bachelor thesis written in cooperation with Windflip, with focus on international expansion strategy and development.

Manglerud High School

June 2008

June 2008

High school or equivalent, English and social studies

Norway

Aug 2005-Jun 2008 Manglerud High School, Oslo, Norway.

Skills

HR Transformation
Expert
HR Transformation
Expert
Employee Relations
Expert
Employee Relations
Expert
Human Performance
Expert
Human Performance
Expert
Human Resources
Expert
Human Resources
Expert
Recruitment
Expert
Recruitment
Expert
ASCP
Beginner
ASCP
Beginner
BANKING
Beginner
BANKING
Beginner
MICROSOFT OFFICE
Beginner
MICROSOFT OFFICE
Beginner
MS OFFICE
Beginner
MS OFFICE
Beginner
SPSS
Beginner
SPSS
Beginner
VOICE
Intermediate
VOICE
Intermediate
HR Transformation
Expert
HR Transformation
Expert
Employee Relations
Expert
Employee Relations
Expert
Human Performance
Expert
Human Performance
Expert
Human Resources
Expert
Human Resources
Expert
Recruitment
Expert
Recruitment
Expert

Languages

Arabic
Expert
English
Expert
Norwegian
Expert
Arabic
Expert
Norwegian
Expert
English
Expert
French
Beginner

Training and Certifications

Certifications
CIPD
Oct 2019

Hobbies

  • Handball and Tennis