sales manager
delta
Total des années d'expérience :21 years, 8 Mois
May 2011up to now: delta company: sales manager
June 2010-december 2010: Paris gallery: sales super visor and staff control
my position was making sale, customer service, problem solving, make trainings for the new staff, cash, making orders, dealing with suppliers
2002-2004: SAS airlines, Al Sharq tours, Damascus, Syria; Executive Administrator, and tours responsible
2001 -2002: Syrital, Damascus, Syria; Customer Service Agent.
Responsibilities:
• Achieve targets in term of volume and quality.
• Resolve customer complains.
• Understand the customer needs and provide them by the best service.
• Making big sales during my relations while we do not depend on the passing customers nowadays
• While I was working with SAS and tours I was doing everything to the clients (from airlines tickets to the airport dealings, car renting, hotels reservations, inboard and outboard tours
Management Skills:
• Planning and organization
• Decision making
• Communication team player skills
• Ability to work under pressure
• Initiative
• Interpersonal skills
• Problem solving
• Hard Working
my study was about every thing related to this industry like customer service ,making deals and contracts with travel agencies,hotels ,car rent companies ,travel companies ,retail ....
my study was about the electrone scince and the physics movments .
