رنا محمود على خضر

Operation specialis at ElSemary Furniture

• Egypt - Cairo
• My current job since April 2017

.. متابعه المنتجات واوامر الشغل التي يطلب العملاء تنفيذها.

.. متابعه مشاكل العملاء في اسرع وقت ومحاوله مراضيه العميل من العيب في المنتج او نقص.

.. متابعه الفنين يوميا وجدول العمل حسب تاريخ تسليم كل عميل.

.. ادخال البيانات علي الاكسل والورد.

.. متابعه المخازن ومتابعه البضاعه المتوفرة والبضاعه المطلوب منها كميات أخري لعمل تحديث مستمر .

.. مباشرة ماذا يعرض بالمعارض وتنسيقه مع البائه وفقا لما هو اكثر مبيعا.

.. متابعة مع خدمه العملاء عند ترحيل ميعاد تسليم للاعتذار للعميل وتاخير ميعادة لحين انتهاء طلبه.

.. عمل طلبات القماش للمنتجات عرض او عملاء من شركات الاقمشه .

.. متابعه عروض الاقمشه للتخزين للعرض .

• October 2016 to April 2018

Executive Secretary

• October 2016 to March 2017

Customer Service Executive at ELSemary Furniture

• Egypt - Cairo
• October 2016 to March 2017

Follow up customers and work to resolve complaints.
Follow up the company products and make sure that they arrived in time.
Prepare organize department stores and exhibition.
Follow up the after sales service.
Schedule meetings and arrange conference rooms.
Alert manager about cancelations or new meetings.
Alert the specialists the company invoices, the obligations of the exhibition bills and the payments of suppliers.

Admin Assistant at Namaa

• Egypt - Cairo
• November 2015 to October 2016

Follow customers and work to resolve complaints.
The recruitment of staff for the company and follow up on their work
Prepare confidential and sensitive documents.
Provide administrative and clerical support to departments or individuals.
Schedule meetings and arrange conference rooms.
Alert manager about cancelations or new meetings.

Office Manager at power jet for elevator

• Egypt - Cairo
• April 2013 to October 2015

Sorting and distributing incoming post and organizing and sending outgoing post.
Follow customers and work to resolve complaints.
Preparing and distributing papers and documents for meetings. Organize and schedule meetings and appointments.
Answering the phone and answering queries.
Provide administrative and clerical support to departments or individuals.