سارة عطار

• Communicating with Shell assignees by phone through email and in person to ensure their needs are
understood and addressed.
• Building strong client relationships to maintain old businesses and acquire new customers.
• Applying for work permits.
• Obtain all Shell assignee residencies and civil IDs.
• Schedule for the medical checks and fingerprints.
• Apply for Shell assignee NOC including their families.
• Prepare the invoices for the operation department.
• Supervise the company representative and assign their work and prepare their schedule.
• Address assignees need and concerns as quickly and effectively as
• Possible.
• Collaborating with various internal departments to ensure they fulfill all customer requests.
• Serving as the primary point of contact for the assignees.
• Coordinating with cross-functional teams to deliver exceptional service and solutions.
• Resolving complaints and keeping track of all processes that pertain to the assignees desires.
• Acting as the assignees representative in a firm to ensure demands are met with a focus on
improving customer experience.
• Operating as the lead point of contact for all matters specific to Shell.
• Reading and analyzing incoming mail, submissions, and reports to determine their significance and
plan their distribution.
• Ensuring effective diary management to ensure that priorities are met and conflicts avoided.
• Arrange for meetings and compiling, transcribing and distributing minutes of meetings
• Follow up in overseeing administrative policies and procedures for the organization.
• Scan and file documents for all the departments, including expenses reports, invoices etc.
• Update all internal contact lists, including staff telephone extensions, birthdays, and work
anniversaries.
• Collecting daily, weekly and monthly employees timesheets
• Screening and redirecting telephone calls, and dealing with incoming faxes and email, often
corresponding on behalf of the Manager.
• Performing general office duties such as ordering supplies, maintaining records management
systems, and performing basic bookkeeping work.
• Making travel arrangements, visas and accommodation.
• Familiarity with Kuwaiti Labor Laws and all relevant forms.

• Attend all calls and do the needful action for each.
• ordering department supplies, maintaining central files and administrating access cards.
• Welcome clients and visitors and guide them to the appropriate staff members.
• Deal with the incoming and outgoing mail and take the necessary action needed for each.
• Scan and file documents for all the departments, including expenses reports, invoices. etc.
• Update all internal contact lists, including staff telephone extensions, birthdays, and work
anniversaries.
• Monitor and maintain office equipment.
• Acting as a liaison with other offices administrative staff to coordinate meeting requirements.

• Welcome clients and visitors and guide them to the appropriate staff members.
• Monitor and maintain office equipment.
• Acting as a liaison with other offices administrative staff to coordinate meeting requirements.
• Update all internal contact lists, including staff telephone.
• Answer the main telephone line and make direct calls.
• General administrative duties including, but not limited to miscellaneous administrative support,
ordering of department supplies, maintaining central files, administrating access cards.
• Meet and greet visitors as they arrive, advise appropriate staff members.
• Receive and distribute deliveries, incoming mail, posting and delivery of outgoing mail daily.
• Log in person incoming and outgoing checks.
• Prepare and deposit all cash receipts and record all deposits and transfers between accounts for
the finance department.
• Scan and file documents for all the departments, including expenses reports, invoices. etc.
• Update all internal contact lists, including staff telephone extensions, birthdays, and work
anniversaries.
• Monitor and maintain office equipment.
• Acting as a liaison with other offices administrative staff to coordinate meeting requirements.

• Answer the main telephone line and make direct calls.
• General administrative duties including, but not limited to miscellaneous administrative support,
ordering of department supplies, maintaining central files, administrating access cards.
• Meet and greet visitors as they arrive, advise appropriate staff members.
• Receive and distribute deliveries, incoming mail, posting and delivery of outgoing mail daily.
• Log in person incoming and outgoing checks.
• Prepare and deposit all cash receipts and record all deposits and transfers between accounts for the
finance department.
• Scan and file documents for all the departments, including expenses reports, invoices. etc.
• Update all internal contact lists, including staff telephone extensions, birthdays, and work anniversaries.
• Monitor and maintain office equipment.
• Acting as a liaison with other offices administrative staff to coordinate meeting requirements.