Sarah Hakouz, Registrar

Sarah Hakouz

Registrar

King's Academy

Location
Jordan - Amman
Education
Bachelor's degree, Computer Engineering
Experience
15 years, 4 Months

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Work Experience

Total years of experience :15 years, 4 Months

Registrar at King's Academy
  • Jordan - Madaba
  • My current job since August 2017

• Certification of school transfer documents.
• Incoming students: Duties involve informing parents of transfer procedure, following-up on receiving certified documents from parents for local students, and follow-up on getting the international documents certified from the official entities in Jordan.
• Outgoing students: prepare transfer documents for students who transfer out of school.
• Prepare Tawjihi Equivalency packages for graduating seniors. This includes MOE transcript (from Jadawel marks, not school marks) for grades 10, 11 and 12.
• Complete forms regarding data collection for Private Education Directorate (Citizenship, class sizes, etc.).
• Upon request, prepare letters for students/parents in English regarding enrollment at school for external agencies (travel visas, Aramco schools, residency permits for local parents, etc.).
• Implementing filing system.
• Exporting Final grades, Report cards, Official transcripts.
• Arrange final exam venues and assign faculty proctors each trimester.
• Calculate GPA and Honor Rolls and provide UCO with report cards and official transcripts for seniors during each grading period.
• Verify with accounting department any outstanding fees before issuing transcripts or transfer documents for students.

Educational Technology Coordinator at Kings Academy
  • Jordan - Madaba
  • My current job since April 2014

* Serve as the front-line point of contact for the department in supporting system users,
* Assign the task to the appropriate ET staff person.
* Receive and respond to incoming calls, emails, or calls regarding HW & SW problems.
* Preparing and editing instructional videos.
* Manage and track the overall inventory of computers and peripheral equipment across the entire Academy.
* Perform purchasing for the department and other associated entities. create PO's, & process invoices for payment as per Academy policies. obtain HW, SW or other equipment quotes as needed.
* Perform general office administrative duties such as correspondence, coordination of staff availability, vacation scheduling, invoice processing, coordination with other entities related to external support for devices.
* Search for solutions to complex technical issues, & be able to communicate with non technical customers.
* Maintain tracking systems to ensure compliance with SW licencing requirements.
* Maintain the calendar & schedule, including scheduling of appointments & meetings.
* Prepares correspondence, including confidential documents; prepares spreadsheets, organizational charts, mail-puts, etc.
* Maintains pending files & followup on items due from other members of the department.
Acts as a liaison with the HR & Payroll department for any related inquiries.

Office Manager at GLOBAL SPARE PARTS GROUP _ MEMBER OF AL HAMSHARI
  • Jordan - Amman
  • November 2012 to March 2014

organising and supervising all of the administrative activities that facilitate the smooth running of an office.

carrying out a range of administrative and IT-related tasks, depending on the employing organization, and the work may vary from running the administrative side of a small employer’s business as a sole administrator to overseeing the office work of numerous staff.

Typical work activities:

•using a range of office software, including email, spreadsheets and databases;
•managing filing systems;
•developing and implementing new administrative systems, such as record management;
•organising the office layout and maintaining supplies of stationery and equipment;
•maintaining the condition of the office;
•organising and chairing meetings with the staff;
•overseeing the recruitment of new staff;
•delegating work to staff and managing their workload and output;
•writing reports for senior management and delivering presentations;
•keeping personnel records;

Key skills for office managers:

•reliability
•adaptability
•good interpersonal skills
•organisational skills
•communication skills
•IT skills
•problem solving skills.

Coordinator at Sara Soudi Clinic Center
  • Jordan - Amman
  • June 2007 to March 2011

• Maintains administrative workflow by studying methods; implementing cost reductions; developing reporting procedures.
• Creates and revises systems and procedures by analyzing operating practices; studying utilization of micro-computer and software technologies; evaluating personnel and technological requirements; implementing changes.
• Develops administrative staff by providing information, educational opportunities, and coaching.
• Resolves administrative problems by analyzing information; identifying and communication solutions.
• Maintains rapport with customers, managers, and employees by arranging continuing contacts; researching and developing new services and methods; setting priorities; resolving problem situations.
• Maintains suggestion system by directing and controlling administrative technical aspects in accordance with management directives.
• Provides information by answering questions and requests.
• Maintains continuity of work operations by documenting and communicating needed actions to management; discovering irregularities; determining continuing needs.
• Guides employee actions by researching, developing, writing, and updating administrative policies, procedures, methods, and guidelines; communicating developments to management.
• Completes administrative projects by identifying and implementing new technology and resources; redesigning systems; recommending re-deployment of designated resources.
• Accomplishes department and organization mission by completing related results as needed.

Education

Bachelor's degree, Computer Engineering
  • at Balqa'a Applied University
  • June 2012

Specialties & Skills

IT Asset Management
Document Management
Computer Skills
Microsoft Office
Office Management
reliability
Managment
Researching
Interpersonal skills
Communication skill
Following up on requested tasks
Critical Thinking
adaptability
Organisational skills
Preparing HandBook's, policy's and presentation

Languages

English
Expert

Memberships

Jordan Engineers Association
  • Member
  • June 2012

Training and Certifications

Business English (Certificate)
Date Attended:
May 2016
Email Writing (Certificate)
Date Attended:
May 2015
HDI-DST ( HelpDesk Support Technician ) (Certificate)
Advanced Excel Training (Training)
Training Institute:
Sanaya Academy
Business Email Writing (Training)
Training Institute:
King's Academy
Online Learning Environment from Global Online Academy (Certificate)

Hobbies

  • Drawing - Reading .