Sarah Hussein

I am an experienced professional with over 10 years of diverse expertise in logistics, administrative support, human resources, and program assistance. Throughout my career, I have held notable positions with the World Food Program (UN WFP), Save the Children International, and other organizations, where I demonstrated excellence in logistics management, commodity accounting, shipping operations, and HR functions.

In my recent role at the UN WFP Head Quarters in Italy, I meticulously managed customs information, provided operational freight support, and ensured compliance for freight payments. My work significantly contributed to the optimization of internal coordination and overall efficiency of the Ocean Transport Service. In Yemen, I played a crucial role as a Logistics Assistant, focusing on commodity accounting, supporting GCMF shipments, and coordinating transshipments, ensuring smooth handover and tracking of commodities.

My previous experiences include managing guesthouses in Yemen, providing logistical support in Aden, and business support in Hodeida. At Save the Children International, I excelled in HR and administrative roles, demonstrating strong organizational and interpersonal skills. My technical skills in data analysis, IT, and reporting complement my operational capabilities, making me a valuable asset to any organization.

I hold a Bachelors degree in Computer Science & Engineering from Aden University and am pursuing a Master of Business Administration at the Lebanese International University. I have undertaken various certifications, including in Humanitarian Logistics, and am proficient in multiple programming languages and statistical tools.

My extensive background, technical proficiency, and commitment to effective resource management position me as a highly capable candidate ready to contribute to the success of any organization.

Accommodation:
1. Use the global corporate Digital Office with booking, occupancy, invoicing and reporting services under the Global Accommodation Corporate Booking Service.
2. Responsible for running the Accommodation Service, and take care of standard maintenance and propose extraordinary maintenance.
3. Ensure each WFP-provided accommodation premises are properly recorded in the corporate facilities databases. In circumstances where WFP-provided accommodation is closed, the Accommodation Focal Point must ensure that the relevant records in corporate facilities databases are clearly marked as closed.
4. Ensure booking requests received through dedicated communication channels are reflected in the Global Accommodation Corporate Booking Service.
5. Check official dedicated inbox on a regular basis and respond to all emails and inquires related to accommodation and guesthouse management through the same mailbox.
6. Allocate sleeping space. Plan best allocation and utilization of physical space and resources for the premises.
7. Ensure the WFP accommodation agreement is duly signed by guests and residents upon assignment of an accommodation.
Quality Services:
1. Conduct on a regular basis the accommodation inspections to ensure quality standards
are met, proper supplies are available, and assets are duly registered in corporate systems and are in a proper state.
2. Supervise and manage the performance of external suppliers to ensure quality and
reliable services to visitors.
3. Follow guidelines issued by the Head of Administration and the WFP Global Accommodation Manager.
Administration and reporting:
1. Ensure accommodation invoices are properly issued and signed by each visitor/ resident.
2. Produce monthly accommodation occupancy report including those for the use of Finance to charge for the accommodation fees.
3. Ensure timely receipt of payments and regular reconciliation of the accommodation
accounts. Submit weekly/monthly reports to the Head of Administration on occupancy and status of accommodation accounts;
4. Ensure the proper handover of the accommodation service duties, including the use of the Digital Office, to alternates for temporary or permanent basis.
5. Draft correspondence to respond to inquiries to relevant matters.
6. Maintain a proper filing and database including, but not limited to, the expenses under areas of responsibility.
7. Develop and propose for review, policies for implementation of work procedures like SoPs, aimed at improving outcome for the areas under supervision.
Supervision and interpersonal relation:
1. Perform constant evaluation and coaching of staff under supervision providing proper guidance for work improvement.
2. Identify problems in administrative areas and suggest alternative solutions to resolve issues.
3. Alternate with other Administration staff as required by the Head of Administration.
4. Serve as the Accommodation Service focal point for all WFP locations in the country
5. maintain regular contacts with Accommodation staff in other locations. Provide guidance and ensure that all relevant standards, policies and procedures are duly implemented.
6. Perform other related duties as required by the supervisor.

With World Food Program (UN WFP), Hodeida Telefax: 208378. Nov. 2017 to Oct 2018
Business Support Assistant:
Gather information with clear direction to support the drafting of documents and preparing reports by another staff.
Respond to queries and escalate where appropriate, to provide a timely and accurate service to clients.
Support processing and managing routine administrative and financial tasks in various functional areas, to contribute to the effective and timely management of resources.
Provide revision and proof‐reading services for standard documents, to contribute to the development of accurate documentation.
Take responsibility for the maintenance of set standard systems and files, to ensure information is accurate and readily available for the function.
Identify simple discrepancies in statistics and data, such as missing information, and report to senior staff to support clients to deliver their work.
Take responsibility for data integrity to facilitate availability of availability of accurate information in corporate systems.
Provide guidance on routine business support methods and practices to junior colleagues to ensure services are delivered consistently and to the required standards.
Work with a variety of individuals, taking on feedback where appropriate to assist in business support delivery for staff.
Able to use LESS to implement well-defined standard logistics/supply chain processes and activities to enable effective delivery of goods and services for all delivery modalities.
Perform other ADMIN related work as required

Human Resources:
Ensure that leave, recruitment and training trackers are updated on a regular basis and information shared with Area HR Officer for one central data base
Monitor staff attendance and ensure that all staff timesheets are submitted and send to Area HR Officer on time.
Assist the Area HR Officer in communicating with interview candidates and scheduling for tests and interviews.
Prepare the contracts for casual and volunteer staff.
Maintain confidentiality and safety of all personnel and recruitment and staff documents.
Comply with all relevant Save the Children policies and procedures with respect to child protection, health and safety, equal opportunities and other relevant policies.
Admin/ Finance:
Visit staff houses and ensure the proper maintenance and cleanliness of the office and the guesthouse facilities always.
Prepare purchase requests for admin needs; ensure office supplies are in stock always, including stationary.
Do fillings and maintain fillings system in the admin dept.
Prepare petty cash reimbursement forms and advance forms.
Prepare payments for utility bills and submit to finance timely.
Ensure all payments due are made on time so that the office / guesthouse will have continuous electricity, water, telephone and internet services.
Ensure timely submission of service contracts and temporary contract to finance department.
Prepare couriers as needed; Scan, fax, photocopy, and type documents when requested.
Purchase supplies for the office (tea, coffee, sugar etc.) and for the guesthouse(s) as needed.
Provide supplies for trainings / meetings in office such as food, photocopying and make sure everything is in place.
Check generators in the premises and ensure it is maintained and has enough fuel on weekly basis.
Carryout repairs and maintenance of all photocopiers, printers and projectors and keep them in good working conditions.
Follow-up and do all necessary repairs and building maintenance.

Data Entry Assistant 2013 to 2014
Compile and enter beneficiary and project information into databases from regularly collected (handwritten) registration forms and lists of FSL program; update and revise data when details change.
Format and clean data collected and entered, highlight inconsistencies or errors in data collection.
Provide easy to read information with proper formatting and consolidation of data.
Create and maintain numerous Excel databases for different types of FSL projects (distributions, trainings, etc.).
Manage data for regular monitoring and reporting activities and provide summary analysis for reports on time.
Compile activity reports collected from registration team leaders.
Enter and manage data for assessments and other data collection activities, supporting M&E.
Create merge lists or files for printing payment coupons/vouchers.
Support Finance in the reconciliation and data entry for voucher redemption or payments to beneficiaries.
Keep all beneficiary contact information private, especially any account or banking details.
Assist in other projects and tasks, as assigned by the supervisor.
Perform duties of the Project Assistant in case of his/her absence.
Ensure the computer system is backed up and protected from computer viruses, with the IT Department.

Refugee Education Program Assistant 2012 to 2013
(Kharza camp & Basateen area):
Implement daily formal and non-formal education activities in the impact areas in close coordination with partners as outlined in the implementation plan.
Provide technical support to partners, including Ministry of Education staff/school’s management for the improvement of utilization of formal and non-formal education services in target areas.
Establish links between communities, partners and schools and assist in maintaining them. Work closely with communities to improve quality of formal and non-formal education services.
Train and monitor partners in the implementation of non-formal education activities
Collect and analyze project related data and Keeping up to date the filing system for refugee education project to show that the education activities achieve their objectives.
Participate in the field coordination meetings and submit regular reports to supervisor.
Provide technical assistance to other programs when requested by the supervisor.
Assist in identification of a baseline for formal and non-formal education activities.

As an Administrative Officer / Receptionist:
Preparing and distributing agenda and papers. This involves preparing the draft agenda for discussion with and approval by the Chair, drafting papers for submission to the Committee, liaison with other sections of the University regarding the submission of their papers, finalization of the agenda and
papers and liaison with the Office of the University Secretary Administrative Support Team/Print Unit regarding production and distribution of the papers in accordance with set deadlines.
preparing and circulating documents for comment (e.g. consultation papers, draft reports), collating responses and preparing the final documentation for submission to Committee.
analyzing documents (e.g. survey responses) and presenting analysis of data to Committee.
preparing Chairs Briefing Papers (including the provision of background information) and briefing the Chair in advance of the meeting.
presenting agenda items to and advising meetings of Committees on procedure etc. where appropriate.
compiling meeting summaries in accordance with set deadlines.
writing minutes in accordance with set deadlines for approval by the Chair prior to circulation and subsequent web publication following their confirmation by the Committee.
coordinating and monitoring follow-up actions arising from meetings.
preparing documents and summary reports containing recommendations to parent Committees
familiarization with Charter and Statutes, Ordinances, Standing Orders, Regulations etc.
familiarization with Memorandum and Articles and Trust Governing Documentation.
drafting documents and correspondence for Chairs of Committees or others in respect of business arising from the Committee
advising members of the Committee and other external/internal contacts about the business of the Committee.
arranging ad-hoc meetings of Committees and working groups as required.
arranging events on behalf of the Committee (e.g. awards and prizes presentations).
managing membership information and database records (where applicable), circulation lists, web pages etc.