HR Expert
Family Development Foundation
Total years of experience :20 years, 9 Months
1. Manage special projects for the Strategic Planning & Organisational Development Division (Development projects, change management projects, organisational development projects)
2. Managed both the operational and strategic initiatives within the department of HR (Apr - Jun 2014)
3. Review the Policies & Procedures document within the HR function
4. Support the Learning & Development function in a consulting and operational capacity for the organisation (setting up systems and policies to support employees in their development journey)
5. Support the Human Resources function in a consulting capacity
6. Manage organisational wide development initiatives and steer learning & development activities towards competencies that require support
7. Provide expert advice to the General Manager on HR related matters
8. Member of the HR Committee internally and a member of the Department of Economic Development and Family Development Foundation Collaboration Committee externally (Jan - Dec 2013)
9. Establish international MoUs with universities, colleges and institutions in the field of social work and sociology (i.e. Columbia University School of Social Work in NYC)
10. Provide necessary support in the Directorate of Strategic Planning & Organisational Development on a needs basis (strategy formulation, organisational performance review,
1. Supported in the advancement and development of a AED215M project that supports human capital capability building & development for the Abu Dhabi Government; focusing on whole-of-government human capital development and talent management
2. Managed the marketing and communications division within the Centre of Excellence and ensuring that branding guidelines are met
3. Acted as a liaison between the various government entities and divisions within GSEC to ensure knowledge transfer across sections and employees
4. Managed and organising the agenda, meeting documentation and circulation of meeting minutes of the Centre of Excellence Steering Committee in a timely manner
5. Managed the daily administrative operations of the Centre of Excellence \[CoE\] and ensured any issues were addressed and resolved; including finance, administration, registration, event planning, learning & development initiatives etc.
6. Strategy and policy analysis for talent management, human capital development and management within the Abu Dhabi Government through the Centre of Excellence
7. Managed the design and delivery of international learning journeys for Executive Directors and Special & Grade 1 employees within the Abu Dhabi Government
8. Engaged with various team leads and members to ensure deliverables are achieved in a timely manner
9. Co-designed and developed programmes that promote peer to peer learning across all levels within Abu Dhabi Government
10. Supported in the development of a leadership competency framework in addition to a whole of government orientation programme and a high potential leadership programme for grades 2 & 3 employees in Abu Dhabi Government
11. Spokesperson for the Centre in Executive Council orientation of new employees
12. Delivered bi-lingual training in specialised subjects such as customer service, change management and coaching for Emiratis
1. Managed and was the project leader for the training and development work stream; which had the primary objective of supporting human capability building within Abu Dhabi Government during the time of transformation (main focus on Change Management functions and processes)
2. Supported in developing a leadership training programme that was designed for the Department of Transport focusing on young leaders (grades 2 & 3)
3. Designed and delivered a customer service training for Abu Dhabi Municipality \[in both Arabic and English\]
4. Acted as a coach and mentor to two Emirati members within the team
5. Supported in the development of a strategy for community of practice for Abu Dhabi Government through the Al Nahdah Community portal
6. Worked as an entity liaison for Western Region Municipality, Abu Dhabi Municipality and Al Ain Municipality
1. Engaged with line managers to support in the Graduate Development Programme within Al Dar to set expectation both from them and their trainees
2. Coached and mentored eight Graduate Development Trainees \[fresh graduates with Bachelor degrees\]
3. Project lead in developing marketing materials for the learning & development department
4. Engaged with key stakeholders; namely local/international colleges and universities to identify job market requirements on real estate management programmes and other related sectors such as engineering, museum curator etc.
5. Provided key strategic support for Emiratisation initiatives within ALDAR through engaging with the HR department and organisation development department
6. Co-lead the scholarship programme ALDAR offers to high school graduates in terms of:
a. Short listing of candidates
b. Interviews
c. Selection
1. Designed and delivered training programmes to help prepare Emiratis in gaining employment within the demanding hospitality, retail and real estate sectors in Dubai
2. Acted as deputy chair to the Emiratisation Task Force for Tourism Committee and supported in steering the committee and its agenda
3. Generated strategies and initiatives to be presented to Task Force members for concurrence and implementation
4. Supported Jumeirah in its Emiratisation initiative by providing consultancy work and one-to-one coaching sessions with line managers
5. Provided Emiratisation consultancy and support to Dubai Holding and Hospitality companies
6. Local media spokesperson for all Emiratisation initiatives within the Emirates Academy and Jumeirah
1. Delivery of 2-month training programme for Emiratis seeking employment in the hospitality sector
2. Support in the logistics preparation for 2-month training programme that supports job seekers to gain employment in the hospitality sector
3. Engage with hotel companies and their line managers to support Emiratis during their work placement
4. Conduct field visits to Emirati trainees during work placement and submit report on performance to Director of the Centre
5. Coordinate with TANMIA and ENDP to retrieve list of potential Emirati job seekers and generate short list for 2-month training programme
6. Supported in the finalisation of conditional employment contracts for Emirati trainees on 2-month training course
Writing and handling press releases
Formatting and designing media packs
Managing video recordings
Liaising on events management
Provide tour guides in both Arabic and English for various companies (Alpha Tours, Arabian Adventures etc)
front office internship (Reception, Reservation, Telephone Operator and Sales & Marketing)
Housekeeping Attendant
Cold Kitchen
Hot Kitchen
Pastry
Chocolatier
Executive Masters in Public Administration in association with University of Utah and Indianna University
BSc in International Hospitality Management (hotel management programme) in association with Ecole Hotelier de Lausanne
