Receptionist cum Secretary
Protein Box
Total years of experience :3 years, 9 Months
Answering calls, handling the clients, fixing appointment of clients in their scheduled time, Update the figures, sending sample to clients, taking orders.
Handling clients related complaints in smooth way, contacting a new clients and turn them as active, handling renewal payments, handling outgoing calls and give right suggestions to operation team about clients.
• Giving sound financial advisory services and customer support to clients
• Needs to deal with not only individuals but their families and corporate business too
• Give general awareness about the markets
• Well-planned strategies and plans needs to be chalked out
• Efficiently participated in every contest of each month
• Strong beginning by getting Rising Star Award ( achieved minimum 12 policy, 40000/ commission, One lakh premium within 3 month)
• Managing day-to-day operations of a file
• Organizing and maintaining files and records
• Handling Cash
• Planning and scheduling meetings, camps and appointments.
• Sending out and receiving mails and packages
• Preparing business correspondence (Using M.S. Office, excel, access etc.)
• Consistently exceed customers’ expectations while having a sound awareness of market strengths and competition.
• Deliver benefit card to right customer in right time
• Open & close cash registers, performing tasks such as cash counts, charge slips, coupons, vouchers, bank deposits.
• Reporting to Proprietor
• Handling office Petty cash for daily transaction
• Handling Purchase and Sales Accounting, and check current stocks
• Overseeing stock levels and making key decisions relating to coordination with stock replenishments, transfers and ordering
• Booking day wise sales entry and finalization
• Analyzing and control over unwanted expenses of stores as well as office
• Analyzing day today Profit and Loss
• Manage, motivate and coordinate with the team to maximize efficiency and achieve sales targets.
• Stock loss the major responsibility of every staff and which is also assigned as a category of the key performance area of a supervisor to achieve the shrinkage target to avert the loss of stock.
> National Service Scheme 2002-2003 > Corporation Bank Sponsored IT awareness Awarded free Web Designing Course -2005 > RUDSET institute -Entrepreneurship Orientation Programme >Certificate of RISING STAR from ING VYSHYA -2010