IT Administrator
Adonis Interiors LLC
Total years of experience :8 years, 9 Months
Ensure backup procedures are followed for users and system data
Application support in Windows Server 2016
Hyper-V server support for application
Manage and maintain Windows 10 OS in workstations
Web domain and Email support with C-panel
Configure Firewall Security Policies and Client VPN configurations on Fortigate100E firewall
Manage and maintain Attendance Management System
Manage and maintain External Peripheral and Web control in SOPHOS Central Intercept X for Endpoint and Server protection
Create users for file sharing using Q-NAP, WD NAS
Share and maintain Network Printers
Workstation hardware replacement and maintenance support
Manage and maintain LAN/WAN networks
Manage mobile and landline connections with Etisalat/Du Business portal
Coordinate and manage GPS Vehicle Tracking system
Configure and troubleshoot Outlook email client
Configure Cisco, HP Aruba and Commnet network switches for large enterprise networks
Troubleshoot and maintain Admin and CCTV enterprise networks
Troubleshoot and maintain Video Management System for CCTV network
Workstation hardware support
VLAN, STP and Ether-channel configuration on Cisco and HP Aruba switches
Provide voice support to customers in Telecom Industry with CRM
Maintain professional ethics on calls with empathy and tech support
Simulation of perimeter alarms for the protection of BTS cabinets in Telecom Industry
Installation and configuration of Door Access systems
Survey and installation of IP CCTV cameras
Provide email and voice support to Telecom customers using CRM software
Coordinate with Team Leaders for escalating the SLAs
