Sarath Kottepattu Shanmughan, TEAM LEAD – SALES DEPARTMENT

Sarath Kottepattu Shanmughan

TEAM LEAD – SALES DEPARTMENT

Business and Horizon Trading Company- MinEx

Location
Saudi Arabia - Riyadh
Education
Master's degree, Master of Science (M.Sc.) in Oil and Gas Engineering
Experience
9 years, 10 Months

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Work Experience

Total years of experience :9 years, 10 Months

TEAM LEAD – SALES DEPARTMENT at Business and Horizon Trading Company- MinEx
  • Saudi Arabia
  • October 2022 to April 2024

• Lead and manage a dynamic sales team, exceeding targets in the competitive Saudi Arabian market.
• Spearhead sales of industrial equipment, including crushers, screens, classifiers, material handling systems, asphalt mixing plants, concrete batching plants and filter bag dust collectors.
• Conduct market research, analyse sales data, and monitor industry trends to devise effective marketing strategies.
• Cultivate strong client relationships through on-site visits and tailored solutions.
• Collaborate with suppliers to develop customized solutions and ensure regulatory compliance.
• Champion company representation at industry exhibitions, fostering client connections.
• Mentor and train sales engineers, driving continuous improvement and professional development.
• Coordinate with internal departments, suppliers, and logistics to ensure seamless order fulfilment.
• Address customer inquiries and complaints, ensuring high levels of satisfaction and retention.
• Oversee operational aspects of the sales department, optimizing workflows and resource allocation.
• Implement project management methodologies to align sales initiatives with strategic objectives.
• Coordinate cross-functional teams to ensure seamless project execution and delivery.
• Develop and maintain project plans, budgets, and timelines, mitigating risks for successful outcomes.
• Conduct performance reviews and implement corrective actions for operations and project management processes.
• Collaborate with suppliers to develop tailored solutions for customers.
• Manage manufacturing workshop operations and inventory to ensure smooth operations.
• Resolve conflicts and problem-solve in coordination with project teams.
• Develop sales strategies for enhanced market penetration.

SENIOR ENGINEER – TECHNICAL SALES AND BUSINESS DEVELOPMENT at Hailstone Innovations Private Limited
  • India - Kerala
  • January 2020 to May 2022

▪ Orchestrate sales initiatives for crushing, screening, and material handling equipment.
▪ Lead project execution for turnkey plant installations, ensuring regulatory compliance.
▪ Utilize data-driven insights to refine sales strategies and identify market opportunities.
▪ Provide technical expertise to optimize production efficiency and reduce costs.
▪ Represent the company at industry expos, contributing to market expansion efforts.
▪ Facilitate product and application training workshops for sales engineers.
▪ Manage operational aspects of technical sales projects, ensuring quality control and timeline
adherence.
▪ Develop project plans and define scopes for successful project execution.
▪ Collaborate with internal teams and clients to resolve issues and deliver projects within budget.
▪ Conduct risk assessments and implement mitigation strategies for project success.
▪ Monitor project performance metrics and provide regular updates to stakeholders.
▪ Implement continuous improvement initiatives for streamlined operations.

ENGINEER – TECHNICAL SALES AND AFTER SALES SUPPORT at Hailstone Innovations Private Limited
  • India - Kerala
  • April 2016 to December 2019

▪ Generate and nurture leads, securing orders through effective negotiation.
▪ Collaborate closely with customers to understand their requirements and ensure satisfaction.
▪ Manage key accounts, serving as the primary point of contact for sales and service needs.
▪ Represent the company at industry forums, enhancing brand visibility.
▪ Coordinate with internal departments to support successful project execution.
▪ Monitor order fulfilment processes to ensure timely delivery of products and services.
▪ Assist in planning and executing after-sales support activities.
▪ Collaborate with cross-functional teams to address customer issues.
▪ Participate in project meetings and contribute to problem-solving efforts.

Production Engineer at South Malabar Steels and Alloys Private Limited
  • India - Kerala
  • September 2011 to September 2013

▪ Oversee production operations, achieving targets while ensuring quality and cost efficiency.
▪ Implement maintenance schedules to optimize equipment performance.
▪ Manage inventory and procurement processes for uninterrupted production.
▪ Coordinate production schedules to meet customer demand.
▪ Lead continuous improvement initiatives to enhance productivity and quality.
▪ Manage projects related to process optimization and facility expansion.
▪ Ensure compliance with regulatory requirements and industry standards.

Education

Master's degree, Master of Science (M.Sc.) in Oil and Gas Engineering
  • at Robert Gordon University
  • December 2014
Bachelor's degree, Production Engineering
  • at University Of Calicut
  • May 2011

Specialties & Skills

After sales
Operations Management
Consultative Selling
Business Development
Sales Team Development
Technical Sales
CRM Management
Market Penetration
Bulk Material Handling
Relationship Management
Project Management
Market Research
Sales Leadership
Crushing
Customer Service
Deal Closing
Negotiation
Ore Classification

Languages

Tamil
Expert
English
Expert
Malayalam
Expert
Hindi
Expert