store manager
Life Pharmacy
Total years of experience :9 years, 8 Months
Managing a flagship 24/7 store in a high end street
Worked in position of ASM for brand Cotton On simultaneously handling brand Typo.
QUALIFICATION SUMMARY
• Professionally trained in retail management and marketing from a top B-School.
• Worked as store manager for one of the biggest retailers in India.
• Job included following SOPs to provide WOW experience to every customer through excellent customer service and grievance redressal.
• Recruiting, training and leading the sales staff team to provide excellent customer service.
• Experienced in billing, phone etiquettes, managing queue, cash and credit management and use of POS software.
QUALIFICATION SUMMARY
• Professionally trained in retail management and marketing from a top B-School.
• Worked as store manager for one of the biggest retailers in India.
• Job included following SOPs to provide WOW experience to every customer through excellent customer service and grievance redressal.
• Recruiting, training and leading the sales staff team to provide excellent customer service.
• Experienced in billing, phone etiquettes, managing queue, cash and credit management and use of POS software.
Course Name of the Institution Name of the Board/University Year of passing PGDM (Marketing & Retail Management) SCMS - Cochin Autonomous 2012-2014
B.com (Finance) NIMIT - Pongam University of Calicut 2009-2012
AISSCE (Marketing) IHS - Dubai CBSE 2009
AISSE IHS - Dubai CBSE 2007
