Operations Impant
Danzas AEI Emirates LLC - Al Tayer Group
Total years of experience :17 years, 1 Months
Operations Implant for Danzas AEI Emirates LLC at Aggrego Services DMCC (from June 2018 - April 2019)
• Responsible for handling the key account and building good business relationship with the client.
• Handling customer requirements and execution of all logistics activities for the client across the globe, especially for their project in Kuwait.
• Negotiating freight and service terms with DHL offices across the world.
• Coordinating with inspection companies like Bureau Veritas and SGS for COC and SASO certifications.
• Ensuring smooth Coordination with different department for timely execution of shipments.
• Ensuring that customer requirements in terms of INCOTERMS and all other standards are complied with.
• Ensuring review and clearance of documents as per Customs / customer requirement.
• Ensuring timely execution of shipments to meet promised lead times.
• Expediting and securing proof of delivery to secure a “job completed” status for every shipment.
• Maintaining a shipment tracker with details of all shipments executed for the client.
• Closing of files by providing all sell rates and related costs to accounts dept.
• Providing regular reports to management as required.
Accomplishments:
• Successfully handled the requirements of the customer, resulting in good business relationship.
• Provided timely reports to the management.
Order Fulfillment:
• Responsible for management and execution of all logistics activities for shipments across the globe.
• Well experienced in handling the complete supply chain for vehicles \[cars (Commercial & Armored), trucks & heavy machinery\], tires (Pirelli, Good Year, Dunlop & Sumitomo), spare parts (all major brands), lubricants (Texaco and Total) and batteries (Varta, Exide and HMMWV), especially for contracts related to US Army, UN & NATO.
• Well experienced in handling the complete supply chain for vehicles \[cars (Commercial & Armored), trucks & heavy machineries\], tires (Pirelli, Good Year, Dunlop & Sumitomo), spare parts (all major brands), lubricants (Texaco and Total) and batteries (Varta, Exide and HMMWV).
• Handling customer requirements and ensuring timely logistics services.
• Negotiation of service terms with worldwide freight agents and insurance companies.
• Complete freight management and review of all inbound, outbound and cross-trade shipments.
• Negotiate the best pricing and payment terms with key suppliers.
• Ensure that customer requirements in terms of INCOTERMS and all other standards are complied with.
• Liaise with inspection companies like Bivac and SASO certification agents for issuing required certification for shipments to Liberia, Saudi Arabia etc.
• Ensure preparation, review and clearance of documents as per Customs / customer requirement.
• Ensure timely shipments to meet promised lead times.
• Perform expediting and secure proof of delivery to secure a “job completed” status for every order.
• Ensure all shipments / collections / deliveries are covered by insurance.
• Develop the business relationship with freight forwarders, customs and chamber of commerce authorities.
• Meeting with customers globally (including Afghanistan) to establish better communication and service
• Review and approve invoices received from forwarders to ensure they are matching quotations.
• Coordinate with Finance and Administration to ensure timely payments.
• Record and make available in the system the actual delivery dates.
• Establish and maintain a valid freight catalogue for common means of transport from and to common destinations.
• Plan and forecast with regards to future operations.
• Ensure that all staff are well supported and are regularly supervised on an individual and group level.
• Provide reports to management as required.
Warehouse Management:
• Oversee and ensure that structures are in place to manage the receiving of parts / inbound shipments and dispatch of outbound shipments.
• Oversee the planning of receiving, re-packing and dispatch of shipments as per the requisites of the particular destinations.
• Oversee the special packing required for cargo which are hazardous in nature.
• Ensure the quality check for all parts being dispatched from CSPT Warehouse.
Resource Management:
• Allocate and manage Order Fulfillment staff resources according to changing needs.
• Manage the servicing of warehouse equipment’s and forklift.
• Ensure all software systems are adequate to meet the needs of the business.
Accomplishments:
• Successfully managed and executed all logistics activities.
• Gained experience in handling projects / consignments for contracts related to US Army, UN & NATO.
• Negotiated competitive freight rates with freight agents and insurance companies.
• Effectively supervised and executed project movements.
• Successfully managed the warehouse and resources at hand.
* Responsible for handling customer requirements and ensuring timely logistics services.
* Actively involving with the company management for negotiation of service terms with worldwide agents, shipping lines, airlines, cross border and local transporters for freight rates.
* Dealing with sea freight, air freight, land freight, warehousing, distribution and container solutions.
Handling major customer accounts and servicing their needs.
* Coordinating with Dubai Port & Customs, DNATA, Chamber of Commerce, Transport companies, operations & accounts dept. for smooth functioning of jobs.
* Preparing proposals and cost structure for customers with varied requirements.
* Monitoring overall customer-wise performance of salesperson and analyzing their needs and business potential.
Accomplishments:
* Played key role in identifying and developing new customer accounts for the company.
* Attained complete knowledge in documentation procedures for all import and export shipments by Sea, Air and Land.
* Attained detailed knowledge of the process of online passing of documents using Emirsal I & Emirsal II systems of Dubai Customs.
* Negotiated competitive freight rates with shipping lines and airlines.
* Effectively supervised and executed project movements.
* Responsible for handling operational requirements for all customs in the Export Department.
* Followed up constantly with the agents & clients for bookings.
* Provided & monthly reports to the management.
* Interacted and negotiated with Shipping Lines for better rates and bookings.
* Liaised with Line, Operations & Accounts for smooth handling of jobs.
Honor Student - Bachelor of Science Degree in Information Technology with emphasis in Web Developer / Web Masters from Skyline College, Sharjah in association with National American University, Michigan, USA (2001-2005).