Housekeeping Supervisor
Millennium
Total des années d'expérience :18 years, 3 Mois
• Provided training to staff members as pre hotel standards.
• Inspected guest rooms and public areas for cleanliness.
• Coordinated with customers to resolve all hotel policies queries.
• Monitored staff performance and ensured smooth and efficient operations.
• Ensured compliance to safety and security regulations for emergency situations.
• Taking an active/hands on approach with the daily cleaning tasks
• Completing the final check of all guest accommodation on a changeover day to ensure that the minimum standards have been met and guests are able to move in
• Ensuring that cleaning stock is kept at the right level through periodic ordering
• Supervise housekeeping staff while they are performing their duties
• Supervise laundry staff duties
• Stock and maintain any housekeeping supply rooms
• Determine and process all guest complaints
• Check all guest rooms are ready for arrival
• Check that all common areas are hazard free and ready for guests
• Conduct daily morning meeting with housekeeping staffs
• Cleaning of the guest rooms to standard as assigned
• Answering guest requests
• Providing excellent customer service as per the standards of the Hotel
• Courteously and promptly responds to guest room requests
• Works closely with other departments to achieve maximum guest satisfaction
• Maintains a clean, safe, hazard-free work environment at all times
• Understands the emergency procedures for the entire Hotel.
• Answering guest requests when necessary
• Cleaning of the guest rooms to standard as assigned
• Answering guest requests
• Providing excellent customer service as per the standards of the Hotel
• Courteously and promptly responds to guest room requests
• Works closely with other departments to achieve maximum guest satisfaction
• Maintains a clean, safe, hazard-free work environment at all times
• Understands the emergency procedures for the entire Hotel.
• Answering guest requests when necessary
• Cleaning of the guest rooms to standard as assigned
• Answering guest requests
• Providing excellent customer service as per the standards of the Hotel
• Courteously and promptly responds to guest room requests
• Works closely with other departments to achieve maximum guest satisfaction
• Maintains a clean, safe, hazard-free work environment at all times
• Understands the emergency procedures for the entire Hotel.
• Answering guest requests when necessary
• Cleaning of the guest rooms to standard as assigned
• Answering guest requests
• Providing excellent customer service as per the standards of the Hotel
• Courteously and promptly responds to guest room requests
• Works closely with other departments to achieve maximum guest satisfaction
• Maintains a clean, safe, hazard-free work environment at all times
• Understands the emergency procedures for the entire Hotel.
• Answering guest requests when necessary
S.S.L.C - in Anglo Indian Higher Secondary school, Tamilnadu, India