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SARDAR QASIM QASIM, Airport Operations Staff

SARDAR QASIM QASIM

Airport Operations Staff·Transgurad group company

United Arab Emirates

High school or equivalent, (Electrical)

Work experience

Total years of experience: 11 years, 6 months

Airport Operations Staff

January 2026 - Present

Transgurad group company

Dubai, United Arab Emirates

January 2026 - Present

duties
Following strict safety and security procedures
Handling physical and shift-based responsibilities
Supporting team operations and maintaining workflow
efficiency
Ensuring discipline, punctuality, and professional work
standards
Company industry:
Aviation Support Services
Job role:
Customer Service and Call Center

Sales Officer

July 2022 - January 2026

PTCL

Abbottabad, Pakistan

July 2022 - January 2026

• Consistently achieved over 100% of monthly sales targets, demonstrating
strong market insight and result-oriented performance.
• Expanded sales territory by identifying and developing new, high-potential
areas, increasing overall market coverage and customer base by 30%.
• Played a pivotal role in revenue generation, directly contributing to a double
digit annual growth rate through strategic sales initiatives and client
acquisition.
• Identified and penetrated untapped territories, boosting product visibility and
expanding PTCLs footprint in competitive regions.
• Implemented data-driven sales strategies that enhanced forecasting accuracy
and maximized territory performance.
• Strengthened client relationships through personalized engagement solution
based selling, driving repeat business and customer retention above 95%.
Company industry:
Telecommunications
Job role:
Sales

Field Technician & sales Executive

May 2015 - January 2026

Pakistan Telecommunications Company Limited

Abbottabad, Pakistan

I found this job using Bayt.com

May 2015 - January 2026

Experienced Fiber Technician with 10+ years at Pakistan Telecommunication Company Limited (PTCL), skilled in optical fiber splicing, FTTH installation, ONT configuration, fault diagnosis (OTDR & power meter), and network maintenance. Successfully handled customer installations and complaints within SLA, maintained high-quality splicing with minimal signal loss, and ensured strong customer satisfaction. Also contributed to achieving monthly sales targets through new connections and upselling internet packages while maintaining excellent client relationships.
Company industry:
Telecommunications
Job role:
Maintenance, Repair, and Technician

Customer Service / Support Role

January 2015 - January 2026

Pakistan Telecommunication Company Limited

Abbottabad, Pakistan

January 2015 - January 2026

Maintained strong customer relationships through effective
communication
Worked in fast-paced environment requiring patience and
problem-solving
Company industry:
Telecommunications

CEPI Technical

May 2015 - November 2022

PTCL

Abbottabad, Pakistan

May 2015 - November 2022

• Handled FTTH/FTTC operations, ensuring seamless connectivity and optimal
network performance across consumer and enterprise segments.
• Conducted testing and troubleshooting of optical fiber networks to identify
faults, optimize signal quality, and maintain high service reliability.
• Measured optical power levels at customer endpoints using industry-standard
tools (e.g., Optical Power Meter, OTDR) to ensure compliance with
performance benchmarks.
• Performed proactive network maintenance, minimizing downtime service continuity preventive. Delivered exceptional after-sales support
Company industry:
Telecommunications

Education

KPK Board of Technical Edcuation

January 2013

January 2013

High school or equivalent, (Electrical)

Pakistan

GPA (rating): Very good

GPA (rating): Very good

Skills

Sales Target Achievement & Upselling
Expert
Sales Target Achievement & Upselling
Expert
Optical Fiber Splicing & FTTH Installation
Expert
Optical Fiber Splicing & FTTH Installation
Expert
COMPOSITE MATERIALS
Intermediate
COMPOSITE MATERIALS
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT WORD
Intermediate
MICROSOFT WORD
Intermediate
NETWORK TROUBLESHOOTING
Intermediate
NETWORK TROUBLESHOOTING
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PRESENTATION SOFTWARE
Intermediate
PRESENTATION SOFTWARE
Intermediate
SALES
Intermediate
SALES
Intermediate
SELLING TECHNIQUES
Intermediate
SELLING TECHNIQUES
Intermediate
Marketing
Expert
Marketing
Expert
Business Development
Expert
Business Development
Expert
Customer Service
Expert
Customer Service
Expert
Hospitality
Expert
Hospitality
Expert
Teamwork
Expert
Teamwork
Expert

Languages

Urdu

Expert

Hindi

Intermediate

English

Intermediate

Training and Certifications

Certifications
Flash Fiber Installation Training
Selling an Art and CRM best Practices
Certificate of Participation
MS Office Suit Word, Excel, PowerPoint
GPON Installation, Maintenance, Troubleshooting, after Sales Serives

Hobbies and interests

Playing Snooker