سرفراز Sirajuddin

Sales Executive في SMEET

• قطر - الدوحة
• أشغل هذه الوظيفة منذ نوفمبر 2016

Sales Coordinator في SMEET

• قطر - الدوحة
• أكتوبر 2015 إلى نوفمبر 2016

Sales Coordinator في Kirby Building Systems

• قطر - الدوحة
• نوفمبر 2014 إلى أكتوبر 2015

Responding to all customer enquiries.
Answers telephone calls and serve as the Focal point for customer queries.
Ensuring that RFQ documents and drawings are distributed to appropriate staffs.
Maintaining the documents and drawing in document control office under safe custody without any damage or deterioration with easy traceability.
Preparing quotations and Contract Proposals.
Verifying Work order forms, Proposal Drawings, Contracts, Bills of Materials (BOM).

Sales Officer في Soubhagya Tile House

• الهند - كيرالا
• أكتوبر 2010 إلى أكتوبر 2014

Coordinate with all the staffs and ensure smooth running of the organization.
Monitoring frequently the market conditions and competitors strategy.
Conduct orientation for new employees.
Communicating and coordinating with the company partners.
Organizes meetings.
Prepare Quotations.
Handle incoming mails and responding to them.
Ensure the proper stock of materials.
Maintaining showroom display.

Customer Service Executive في Net Connect Pvt Ltd.

• الهند - بنغالورو
• يوليو 2007 إلى أكتوبر 2009

Worked as a part time basis with following duties and responsibilities.
 Obtaining customer information by answering telephone calls and verifying information.
 Anticipating problems and needs of customer.
 Answering questions about product details.
 Assisting customers with any technical issues experienced.
 Registering the complaint in database and giving complaint number to customer.