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Sari Yousef, Operations Manager

Sari Yousef

Operations Manager·huda aljarallah

Kuwait

Bachelor's degree, Fashion

Work experience

Total years of experience: 12 years, 6 months

Operations Manager

November 2025 - Present

huda aljarallah

Sabah as Salim, Kuwait Hybrid

November 2025 - Present

Experienced retail and operations professional with a strong background in team management, recruitment, and business operations. Known for driving performance, improving processes, and creating positive customer and employee experiences.

Company industry:
Fashion & Apparel
Job role:
Management

Operations Manager

November 2025 - Present

Boutique HudaAl Jarallah

Mubarak al Kabir, Kuwait Hybrid

November 2025 - Present

• Managed daily fashion retail operations, improving store efficiency by 25%
through operational planning and workflow optimization.

Company industry:
Retail & Wholesale

Operations Manager

November 2025 - Present

HudaAl Jarallah Fashion Corporate House

Sabah as Salim, Kuwait

November 2025 - Present

• Operational Excellence: Orchestrated daily fashion retail operations and special
boutique projects, boosting store efficiency by 25%.
• Retail Automation: Governed AI-integrated POS systems, reducing transactional
discrepancies by 30%while maximizing reporting accuracy.
• Financial Growth: Accelerated total sales revenue by 20% by implementing data
driven KPI metrics and elevating customer experience standards.
• Inventory Control: Reduced stock shrinkage and discrepancies by 35%via strict
inventory oversight and predictive replenishment monitoring.
• TeamLeadership: Mentored and upskilled boutique staff on high-end service
protocols, increasing productivity by 40%.

Company industry:
Fashion & Apparel

Assistant Brand Manager

January 2014 - Present

Aichti

Beirut, Lebanon

January 2014 - Present

• Built and maintained strong relationships with VIP clients through personalized
styling, luxury clienteling, and after-sales support, increasing repeat customer
retention by 35%.

Achieved and exceeded monthly KPI targets by 22% through strategic sales
planning, CRM engagement, ATV growth, and customer experience optimization.
• Coordinated luxury visual merchandising and in-store product presentation
strategies, contributing to a 20% increase in customer engagement and store
conversion rates.
• Participated in advanced luxury retail and sales training programs with Aichti,
strengthening expertise in premium sales techniques, luxury communication, and
high-end customer engagement.
• Collaborated with international luxury fashion brands and suppliers to support
seasonal launches, campaigns, and exclusive in-store events, enhancing brand
visibility and client experience.
• Led and trained retail team members on luxury service standards, operational
excellence, and product knowledge, improving team productivity and service
quality by 30%.
• Improved operational efficiency through inventory monitoring, sales reporting,
and boutique coordination, reducing stock discrepancies by 25% within fast-paced
luxury retail environments.

Company industry:
Sales Outsourcing
Job role:
Marketing and PR

Assistant Brand Manager

January 2014 - June 2026

Aishti

Beirut, Lebanon

January 2014 - June 2026

• International Brand Training: Selected to complete advanced, localized
operations and product heritage training directly with global luxury houses
including Valentino and Bottega Veneta across Paris, Italy, and Lebanon.
• Corporate Collaboration: Partnered directly with French corporate teams and
global Brand Managers for Chloé and Saint Laurent to align on international retail
standards, visual storytelling, and luxury consumer psychology.
• Portfolio & Project Management: Coordinated sales operations, seasonal
launches, and exclusive luxury brand campaigns, generating a 25% increase in total
revenue performance.

VIP CRM Cultivation: Built and maintained deep relations with regional VIP
clients, high-profile tastemakers, and elite buyers, increasing repeat customer
loyalty metrics by 35%.
• KPI Optimization: Achieved and exceeded monthly performance targets by 22%
through strategic action plans focused on ATV growth and customer experience
optimization.

Visual Merchandising Execution: Coordinated luxury visual merchandising
layouts and in-store product presentations, driving a 20% increase in store
conversion rates.
• Operational Auditing: Enhanced store coordination and inventory tracking
protocols within fast-paced luxury environments, reducing stock discrepancies by
25%.
• Staff Training & Development: Led intensive training programs for luxury retail
team members on premium service standards and product knowledge, increasing
team productivity by 30%.

Company industry:
Retail & Wholesale
Job role:
Marketing and PR

Operation andbrandluxury brand

January 2024 - November 2025

Retail luxury (Jk company)

Beirut, Lebanon

January 2024 - November 2025

• Brand Standards: Supervised daily luxury boutique operations and advanced POS
systems, scaling operational efficiency by 30%.
• Celebrity Portfolio &Styling: Directed high-profile celebrity styling sessions,
private viewings, and VIP clienteling, boosting high-net-worth client retention by
35%.
• Revenue Optimization: Outperformed monthly sales targets by 22% through
strategic execution of luxury CRM campaigns, ATV, and UPT tracking.

Visual Merchandising: Executed elite visual merchandising strategies aligned with
global brand guidelines, driving a 20% lift in engagement.

Company industry:
Fashion & Apparel

Store manager and Fashion Coordinator

January 2018 - January 2024

leloft 271 Concept store

Beirut, Lebanon Hybrid

January 2018 - January 2024

• Designed high-impact visual merchandising displays and store layouts, increasing
customer engagement and supporting a 20% growth in sales performance.

Company industry:
Retail & Wholesale

Brand manager , store manager &fashion coordinator

January 2018 - January 2024

leloft 271 Concept store

Beirut, Lebanon

January 2018 - January 2024

• Commercial Strategy: Directed visual merchandising overhauls, celebrity styling
initiatives, and strategic boutique layouts, yielding a 20% consistent growth in
sales.
• Global Supply Chain: Managed international luxury supplier relations across
France, Italy, and Greece, negotiating commercial terms and seasonal buys.
• P&L &Inventory: Supervised budgeting, financial reporting, and strict inventory
controls, mitigating stock shrinkage by 25%.

Company industry:
Fashion & Apparel

Education

Lebanese University

June 2016

June 2016

Bachelor's degree, Fashion

Lebanon

Saint BassilInstitute

January 2016

January 2016

High school or equivalent, Fashion And Design

Lebanon

Saint BassilInstitute

January 2016

January 2016

High school or equivalent, Fashion Design

Lebanon

Lebanese University

January 2013

January 2013

Bachelor's degree, Administration And Business Administration

Lebanon

Skills

BRAND MANAGEMENT
Intermediate
BRAND MANAGEMENT
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
FASHION MERCHANDISING
Intermediate
FASHION MERCHANDISING
Intermediate
INVENTORY MANAGEMENT
Intermediate
INVENTORY MANAGEMENT
Intermediate
KEY PERFORMANCE INDICATORS KPIS
Intermediate
KEY PERFORMANCE INDICATORS KPIS
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
OPERATIONS MANAGEMENT
Intermediate
OPERATIONS MANAGEMENT
Intermediate
RETAIL OPERATIONS
Intermediate
RETAIL OPERATIONS
Intermediate
TEAM LEADERSHIP
Intermediate
TEAM LEADERSHIP
Intermediate
FASHION RETAIL
Intermediate
FASHION RETAIL
Intermediate
JOURNALISM
Intermediate
JOURNALISM
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate

Languages

Arabic

Beginner

French

Beginner

English

Beginner

Hobbies and interests

fashion trends , VM , business administration, operation

Completed professional training in luxury retail brands and advanced my career through operational leadership, progressing into Assistant Brand Manager and Operational Brand Manager roles.