Total Years of Experience: 15 Years, 8 Months
December 2009
To Present
Account Manager- Client servicing
at Medialinks
Location :
Bahrain - Manama
1. Meeting and liaising with clients to discuss and identify their advertising requirements and business problems;
2. Working with agency colleagues to devise an advertising campaign that meets the client’s brief and budget;
3. Presenting, alongside agency colleagues - particularly the account manager, the campaign ideas and budget to the client;
4. Working with the account manager to brief media, creative and research staff, and assisting with the formulation of marketing strategies;
5. Liaising with, and acting as the link between, the client and advertising agency by maintaining regular contact with both, ensuring that communication flows effectively;
6. Negotiating with clients and agency staff about the details of campaigns;
7. Presenting creative work to clients for approval or modification;
8. Handling budgets, managing campaign costs and invoicing clients;
9. Writing client briefs, creative brief and contact reports;
10. Monitoring the effectiveness of campaigns;
11. Making ‘pitches’, along with other agency staff, to try to win new business for the agency
CLIENTS HANDLED: Bahrain Islamic Bank, Cineco, Ithmaar Bank, National Bank of Bahrain, AFS, Talabat, Moda Mall, Zayani Motors, First Motors.
2. Working with agency colleagues to devise an advertising campaign that meets the client’s brief and budget;
3. Presenting, alongside agency colleagues - particularly the account manager, the campaign ideas and budget to the client;
4. Working with the account manager to brief media, creative and research staff, and assisting with the formulation of marketing strategies;
5. Liaising with, and acting as the link between, the client and advertising agency by maintaining regular contact with both, ensuring that communication flows effectively;
6. Negotiating with clients and agency staff about the details of campaigns;
7. Presenting creative work to clients for approval or modification;
8. Handling budgets, managing campaign costs and invoicing clients;
9. Writing client briefs, creative brief and contact reports;
10. Monitoring the effectiveness of campaigns;
11. Making ‘pitches’, along with other agency staff, to try to win new business for the agency
CLIENTS HANDLED: Bahrain Islamic Bank, Cineco, Ithmaar Bank, National Bank of Bahrain, AFS, Talabat, Moda Mall, Zayani Motors, First Motors.
July 2008
To December 2009
Customer service executive
at Reactfast
Location :
Bahrain
1. Handling Top Priority clients
2. Troubleshooting client queries and complaints
3. Time management of client appointments
4. Delegation of duties to Technical staff
5. Maintaining time cards and staff schedule
6. Invoice and material list preparation
7. Updating system database
2. Troubleshooting client queries and complaints
3. Time management of client appointments
4. Delegation of duties to Technical staff
5. Maintaining time cards and staff schedule
6. Invoice and material list preparation
7. Updating system database
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