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Sarmad Hassan, General Accountant

Sarmad Hassan

General Accountant·Volume Nine Fz-LLC

United Arab Emirates

High school or equivalent, Hons

Work experience

Total years of experience: 7 years, 2 months

General Accountant

April 2024 - Present

Volume Nine Fz-LLC

Dubai, United Arab Emirates

April 2024 - Present

• Managed daily bookkeeping tasks including data entry, invoice processing, and account reconciliation to
ensure accurate financial records.
• Supported the finance team by verifying transactions and resolving discrepancies in a timely manner.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Accounting and Auditing

business development executive

January 2020 - February 2026

The hiddenfinds

Karachi, Pakistan

January 2020 - February 2026

Company industry:
IT Services
Job role:
Information Technology

Customer Care Representative

April 2023 - April 2024

Volume Nine Fz-LLC

Dubai, United Arab Emirates

April 2023 - April 2024

• Responsible for providing timely and helpful assistance to customers through chat channels, include
resolving customer queries and ensuring a positive customer experience. Effective communication and
problem-solving skills are crucial for this role.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Business Development Executive (BDE)

November 2021 - February 2023

The Hiddenfinds

Karachi, Pakistan

November 2021 - February 2023

• Identifying and targeting potential customers or clients through various channels, Creating and nurturing
leads through marketing campaigns, events, or outreach efforts, Providing regular reports on sales
performance, lead generation metrics, and other relevant key performance indicators.

Company industry:
IT Services
Job role:
Management

Customer Support and Sales lead Generation

February 2019 - October 2019

1az0 pvt ltd

Karachi, Pakistan

February 2019 - October 2019

• Worked as call centre agent for LI campaign, my responsibility is to resolve our customers query and
make new clients, sell our services on call and to achieve my monthly target

Company industry:
Call Centers & Customer Care Outsourcing

Education

Iqra University Gulshan Campus

September 2021

September 2021

High school or equivalent, Hons

Pakistan

Iqra University

June 2021

June 2021

Bachelor's degree, Hons

Pakistan

GPA (rating): Good

GPA (rating): Good

Govt degree boys college

September 2017

September 2017

High school or equivalent, Commerce

Pakistan

The Al-Hamd Academy

January 2015

January 2015

High school or equivalent, Science

Pakistan

Skills

ACCOUNT RECONCILIATION
Intermediate
ACCOUNT RECONCILIATION
Intermediate
BOOKKEEPING
Intermediate
BOOKKEEPING
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SUPPORT
Intermediate
CUSTOMER SUPPORT
Intermediate
DATA ENTRY
Intermediate
DATA ENTRY
Intermediate
FINANCE
Intermediate
FINANCE
Intermediate
FINANCIAL STATEMENTS
Intermediate
FINANCIAL STATEMENTS
Intermediate
INVOICE MATCHING
Intermediate
INVOICE MATCHING
Intermediate

Languages

English

Expert

Hindi

Native Speaker

Hobbies and interests

travelling and meeting up new peoples
football
Cricket
Guitars