Sarwana Saleem

• Managing front desk operations, patient appointments, and service scheduling
• Coordinating home healthcare services including nursing care, injections, sample collection,
and elderly care
• Communicating with patients and families regarding treatment plans and follow-ups
• Handling patient inquiries, complaints, and service requests professionally
• Maintaining medical records, documentation, and data entry
• Processing billing, insurance documents, and payment follow-ups
• Coordinating with nurses, doctors, and medical teams for smooth service delivery
• Supporting daily administrative and operational activities of the organization

• Provided administrative and clerical support to medical staff, department heads, and healthcare
teams to ensure smooth day-to-day hospital operations.
• Scheduled and coordinated patient appointments, diagnostic tests, and procedures,
maintaining accuracy and confidentiality in all records
• Ensuring accurate and timely data entry.
• Answered and directed phone calls, responded to inquiries from patients and families, and
provided information with empathy and professionalism.
• Assisted with admission, discharge, and transfer documentation, collaborating with
clinical and non-clinical departments
• Prepared reports, maintained logs, and supported inventory control for medical supplies and
office materials.
• Processed invoices, purchase orders, and basic billing tasks in coordination with the finance
department.
• Supported hospital staff onboarding, maintained personnel files, and coordinated internal
communication and schedules.

• Planned, organized, and executed a wide range of events including conferences, corporate
meetings, social functions, and promotional events.
• Liaised with clients to determine event requirements, budgets, and timelines, ensuring all
expectations were met or exceeded.
• Coordinated with vendors, venues, and third-party service providers to ensure seamless event
execution.
• Managed event logistics including catering, audio-visual setup, transportation, guest
registration, and on-site staff coordination.
• Monitored event budgets and handled invoicing, purchase orders, and post-event financial
reporting.
• Created and maintained detailed event plans, timelines, and checklists to ensure smooth
operations.
• Conducted pre-event briefings and post-event evaluations to measure success and identify
areas for improvement.
• Ensured compliance with health, safety, and legal regulations related to events and venues.