Flight Attendant
Emirates Airline
Total years of experience :3 years, 11 Months
Dubai
Effectively communicated with and supported colleagues on a daily basis.
Developed a reputation as an efficient service provider with high levels of accuracy.
Ensured superior customer experience by addressing customer concerns, demonstrating
empathy and resolving problems on the spot.
Built long-term customer relationships with our frequent flyer programme and advised
customers on duty free purchases and promotions to increase revenue.
Answered a high volume of phone calls and email inquiries.
Coordinated seasonal events and training for new products.
Filed paperwork and organised computer-based information.
Sourced and ordered office equipment and supplies.
Arranged domestic and international travel plans and itineraries, including flight, car service
and restaurant reservations.
Provided an elevated customer experience to generate a loyal clientele.
Recommended, selected and helped locate and obtain out-of-stock product based on customer
requests.
Recipient of multiple positive reviews acknowledging dedication to excellent customer
service.